Does Gemma Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Gemma Communications employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Gemma Communications. This rating has been stable over the past 12 months.

How satisfied are employees working at Gemma Communications?

39% of Gemma Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gemma Communications 2.5 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Gemma Communications?

Customer Service Representative (17) , Call Centre Agent (8) , Sales Agent (3) , Call Center Agent (2) , Call Center Representative (2) , Call Centre Associate (2) , Customer Service Representative (CSR) (2) , Customer Services Representative (2) , Inside Sales Representative (2) , Sales Associate (2) , Team Leader (2)

What are the pros of working at Gemma Communications according to real employee reviews?

"Nice People at the office" ((in 8 reviews)); "Offer good and adequate training" ((in 5 reviews)); "Friendly coworkers" ((in 3 reviews))

What are the cons of working at Gemma Communications according to real employee reviews?

"Poor management: that don't know what they are doing." ((in 6 reviews)); "low pay" ((in 4 reviews)); "Management dont keep their employees happy, they didnt feel happy, thats why I saw 3 Managers in the 2 months I worked there." ((in 3 reviews)); "Revolving door of employees, low salary." ((in 3 reviews))

Gemma Communications Reviews

2.7

39% would recommend to a friend

(92 total reviews)

Stephen Gross

43% approve of CEO

20% positive business outlook

Gemma Communications has an employee rating of 2.7 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gemma Communications employee rating is 27% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

92 reviews

1.0

18 Jan 2015

I worked for 3rd party call centre for Rogers.- Gemma Communications

Customer service representative

Recommend

CEO approval

Business outlook

Pros

You receive a paycheque is about the only pro I can find for Gemma Communications.

Cons

Paid on average about $4 less than actual Rogers employees. Hence why Rogers is now outsourcing so much of its call centre operations. Promotions and recognition is given to friends and not qualified candidates.

1.0

13 Jul 2016

Stay Far Away From This Company!

Inbound sales

Recommend

CEO approval

Business outlook

Pros

Somewhat flexible schedules. Big Lunch room

Cons

-The absolute worst management I've ever come across. -Management are liars and high unprofessional. They treat their employees like slaves. -A lot of favoritism among the sales floor. Team leaders let "favorite" agents get away with anything. Lying, cheating, screaming, and harassment is never addressed if the agent is best friends with supervisor. -No raise or pay increases. -Lazy supervisors and the absolute worst Human Resources Department. Very unprofessional and unethical.

2.0

19 May 2014

This place is a call centre... it is what it is

Call centre agent

Recommend

CEO approval

Business outlook

Pros

easy job to get, mindless work, friendly co-workers, paid training (1 week) and paid "transition" period (1 week), by the end of these 2 weeks, you will know whether or not it is a good fit for you

Cons

constant supervision, constantly being evaluated, must ask to use the washroom, etc., you are working at a call centre and are constantly expected to sell something that people have no interest in buying

Viewing 1 - 3 of 92 Reviews