GAIN Capital Reviews

2.7

36% would recommend to a friend

(248 total reviews)
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Glenn Stevens

40% approve of CEO

25% positive business outlook

GAIN Capital has an employee rating of 2.7 out of 5 stars, based on 248 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GAIN Capital employee rating is 27% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

248 reviews
1.0
16 Apr 2015

Awful Environment

Recommend
CEO approval
Business outlook

Pros

Nothing is good about this place anymore.

Cons

Stealing employees accrued PTO is clearly unethical.

1.0
14 Jul 2017
Recommend
CEO approval
Business outlook

Pros

Good beginners course into the souless-ness of the corporate world. You get to learn what it feels like to be used, lied to, manipulated, be passed up on job opportunities, and being thought of as dispensable and worthless. There really are no pros. Unless you are strapped for cash or have no previous job experience, look for an actual job that will build your career.

Cons

The management. Their only interest is saving face, and protecting themselves from their superiors. The departments are run like a popularity contest. Promotions are not given on a merit basis. They make you take some stupid tests to get a promotion. First promotion you receive is larger than the second promotion. How does that even make sense? Shouldn't promotions increase as you stay with a company? That's just part of the backwards logic this company has. Don't trust your managers, they will burn you. Monotonous work. Mounting pressures. High turn around rate, and responsibilities are often redistributed to everyone when someone leaves. Company thinks everyone is replaceable and when they can't replace someone their solution is to just redistribute the work to someone else, while not increasing the salary to match added responsibilities. Oh, and if you think this redistribution of responsibilities is temporary you are sorely mistaken. Skills don't transfer over in the professional Finance/Investment world. Most of the policies Gain Capital uses are archaic. They don't provide enough in-house training, and education. The longer you work here the more behind you are in building your career. Do yourself a favor and earn your chops, work a year, and run for the hills. You’ll learn a lot more in a month working for a bigger company than you will learn here in a whole year. Poor incentives and bonus structure. At first you think that oh jeans, awesome! Oh free bagels on Friday awesome! Oh free coffee! Even better. However, none of these things help repair a toxic corporate culture. Gain Capital can only change if the management is completely uprooted and there is extreme focus and emphasis on their corporate culture. Otherwise it’s just like any other FCM, only a matter of time before it gets swallowed up by another.

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GAIN Capital Response
8y
Thank you for sharing your experience at GAIN Capital. It sounds like you certainly experienced some challenges during your time here and I hope you felt comfortable raising these concerns to your manager or human resources. Some of the things you raise as concerns are points of pride for us—we do encourage people to learn more about our market and the products we offer and we believe that it is right to recognize that development with promotions and salary increases. We do believe we’re a good place to start your career and gain exposure through a variety of opportunities that adjust as business needs change. And we do work to create a busy, focused work environment that appreciates and recognizes both teamwork and customer focus. If you have any lingering concerns that can be addressed by the company, please do not hesitate to reach out directly to share your experience. Best wishes in your career.
1.0
2 Jun 2017
Recommend
CEO approval
Business outlook

Pros

Work life balance can be good. Direct team leads and line managers are good at their jobs and appreciate work done for them.

Cons

I have worked at GC for a long time now and one thing that has never changed is the disgusting way that Senior management treat their staff. One particular (Without mentioning names) has free reign to Bully, intimidate, use threats of firing (Scare tactics), Abuse absolutely everyone behind their back and has direct access to all staff members. Due to this they force workload onto people without any regards for triage and some of the work they force upon them has unreasonable deadlines, is poorly managed and only half of the information is passed on. Already set up for a fall before you begin and then when it goes wrong the entirety of the blame fulls on the unfortunate person who was given the task rather than with the person who poorly handed it down. You are then rewarded by more abuse, shouting and swearing usually with an audience to better their effect ! Whilst this goes on, all other senior management will just turn a blind eye to it (Even those senior to them) and for this reason I think they are just as bad. Due to this person, I (As well as anyone else I have spoken to about this) truly believes that they are the main reason why GC has not progressed and why it will continue to fail in the future. Team Leads and management are treated like PA's to senior management. Constantly nagged and micro managed - I always feel sorry for them. Salary increases rarely happen, bonuses could be better.

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Glassdoor has 260 GAIN Capital reviews submitted anonymously by GAIN Capital employees. Read employee reviews and ratings on Glassdoor to decide if GAIN Capital is right for you.