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Fusion Risk Management

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Fusion Risk Management Customer Success Manager (CSM) reviews

1.0

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(1 total review)
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Michael Campbell

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Reviews by job title

1 review
1.0
24 Apr 2025
Recommend
CEO approval
Business outlook

Pros

None. This is an organization that operates fraudulently, promotes passive-aggressive management styles, encourages bullying, proactively lies to spread false information, encourages favoritism and at every turn, failed to operate with any kind of accountability, honesty or with any kind of morality. Don't be fooled by all the happy reviews. These are created by employees at the behest of senior leadership in an attempt to hide what is really going on. I know that because I was encouraged (demanded) to leave a positive review to balance out the negative ones.

Cons

Before I was hired officially, they ran a background check, I completed the I-9 form, and while employed, I paid taxes. After my departure from this organization, I was unable to collect unemployment because Fusion claims I entered my social security number incorrectly into the HR system. The multiple attempts my state made to correct the issue went unanswered. I received an email from Fusion stating I had entered an incorrect SS number, they were not to blame. How exactly was I able to pass a background check and pay taxes under a false SS number? I was fired on the same day I was told I would be approved for short term disability. I was filing this claim due to the toxicity and horrific working conditions. My doctor signed all the paperwork and provided medical evidence of the physical effects I was experiencing due to the toxic and harmful working conditions. On this call, Fusion claimed they had evidence that I was employed full time elsewhere, which they did not, because I didn't have another job! My bank statements and my calendar prove their accusation false. I was a mentor on the side, which my manager and many other employees were aware of. That role never interfered with my role at Fusion. Anything internally discussed amongst other employees is hearsay until proven true. Not only did Fusion not provide evidence to prove their accusation, they refused me the chance to address those accusations. On that final call, when I raised my hand to say something, I was told, "You are not allowed to speak and we are not taking any questions." As someone with a disability, they led me to believe that call would be final checks to ensure everything was filed correctly for my short term disability claim. Instead, I was blindsided, falsely accused, silenced, and left with no recourse. I couldn't even collect unemployment! I will not back down from my pursuit of holding Fusion Risk Management accountable for their egregious, discriminatory and defamation actions. This company is corrupt in every sense of the word and you would be wise to steer clear.

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Fusion Risk Management Response
1y
Thank you for your post. We take exception to all of its content. Fusion does not condone nor accept the behaviors described. While we believe constructive criticism is helpful, there is a difference between constructive commentary and fabricated rumors, as well as inaccurate instances. We appreciate reading all opinions.

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