Does Fusion BPO pay their employees well?

According to anonymously submitted Glassdoor reviews, Fusion BPO employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Fusion BPO. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Fusion BPO?

33% of Fusion BPO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fusion BPO 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Fusion BPO?

Customer Service Representative (100) , Customer Service Representative (CSR) (19) , Customer Service Agent (15) , Technical Support Representative (12) , Team Leader (11) , CSA - Customer Service Associate (9) , Customer Service (9) , Customer Service Associate (9) , Business Analyst (7) , Customer Care Representative (6) , Quality Analyst (6) , BPO Executive (5) , Call Center Representative (5) , Customer Care Associate (5) , Sales Associate (5)

What are the pros of working at Fusion BPO according to real employee reviews?

"Work from home is available" ((in 13 reviews)); "flexible schedule and easy work in call center ambient in the downtown of the city with easy access." ((in 11 reviews)); "good work environment" ((in 10 reviews)); "You get to work with some good managers on floor." ((in 9 reviews)); "Good colleagues, no more pros" ((in 9 reviews))

What are the cons of working at Fusion BPO according to real employee reviews?

"1. Very poor management" ((in 49 reviews)); "Has an account with low salary even though it's international." ((in 44 reviews)); "Low pay and sometimes delayed" ((in 26 reviews)); "Little much pressure and irresponsible hr's" ((in 7 reviews)); "Cheap, unprofessional, no benefits." ((in 6 reviews))

What are employees saying about Fusion BPO redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fusion BPO redundancy and their outlook for job security at Fusion BPO in 2026.

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Fusion BPO

Fusion BPO Reviews

2.9

33% would recommend to a friend

(556 total reviews)

28% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (556 reviews)

Fusion BPO has an employee rating of 2.9 out of 5 stars, based on 556 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fusion BPO employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

556 reviews

3.0

15 Jun 2026

Promoted quickly, but constant conflicts and poor management

Team lead

Recommend

CEO approval

Business outlook

Pros

Growth within the company, i was promoted within 7months of working there.

Cons

Fights every week & was management is terrible

3.0

12 Jun 2026

Salary

Customer service agent

Recommend

CEO approval

Business outlook

Pros

Employee centric company but not always

Cons

Nothing as such in the cons

1.0

23 May 2026

no salary on time

Operations

Recommend

CEO approval

Business outlook

Pros

People and the team member of the company are good but the facilities of the company are not good

Cons

no salary on time facilities not provided

Viewing 1 - 3 of 556 Reviews

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Jobs at Fusion BPO

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Healthcare Customer Service Associate – Spindale, North Carolina

Emergency Care Representative – Customer Service – Spindale, North Carolina

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