Frontline Reviews

3.9

76% would recommend to a friend

(85 total reviews)

Mary Jackson

82% approve of CEO

72% positive business outlook

Frontline has an employee rating of 3.9 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontline employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

85 reviews
1.0
7 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Practice tutor and CSW (consultant social worker)/manager were so lovely and amazing. Everyone I met on the actual programme were so kind, friendly and helpful. A lot of support here.

Cons

Actual management of Frontline is incompetent. Complete disregard to the risks they are putting their graduate cohort in with Covid, and when concern is expressed there is no room to change anything. I was sent to do direct work with a family without PPE and was informed midway through that they were isolating from Covid. This is fine, part of the job. The problem came after when I requested an intercalated (differed) offer due to health reasons and caring responsibilities, and was rejected on grounds that failed to account for cultural differences (I grew up in a different country) and mental distress caused by the near-miss incidents. I was not given the chance to videochat the person in charge of my request, and felt I was not given any chance at all. There is also no room to appeal the decision. After my intercalation offer, I had to withdraw from the programme due to my inability to do things in person and without social distancing. Precautionary rules put in place e.g. maintain 2 metres distance from families are just formalities. Frontline writes them down just to protect themselves in case you catch Covid. Overall, I am glad I left when I did as Frontline's management was unsatisfactory and soon after I left my whole team was placed at risk when someone within Frontline caught Covid.

4.0
3 Oct 2021

:)

Recommend
CEO approval
Business outlook

Pros

Free masters Good support Good model of practise

Cons

High pressure Very long application process

1.0
19 Nov 2023
Recommend
CEO approval
Business outlook

Pros

- recall days very interesting - you’re pushed to a limit so you do learn a lot about resilience - extremely hard which does prepare you for future. After completing my ASYE i had a lot of transferable skills to other rolls

Cons

- micro managed but unsupported - people would regularly be in tears due to stress but felt uncomfortable speaking to managers and personal tutor as they were not supportive - no work life balance at all,

Viewing 1 - 3 of 85 Reviews

Glassdoor has 101 Frontline reviews submitted anonymously by Frontline employees. Read employee reviews and ratings on Glassdoor to decide if Frontline is right for you.