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Fresh Direct (UK)

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Fresh Direct (UK) Reviews

3.3

57% would recommend to a friend

(66 total reviews)

Raj Tugnait

78% approve of CEO

55% positive business outlook

Fresh Direct (UK) has an employee rating of 3.3 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fresh Direct (UK) employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

66 reviews
1.0
22 Dec 2018

Ignore the recent 5* shill reviews

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Beware, the recent flurry of 4/5 star reviews is extremely suspicious. Before late 2018, the highest rating received was 4* back in 2014...yet over the last several weeks the company has received EIGHT 5* reviews, three of them on the same day! Obviously the result of HR trying to manipulate the company's reputation (and not doing it very well), alarm bells should be sounding. There are some pros to this place: - some great individuals dotted around - improvements to benefits/ pension since Brakes integration

Cons

- poor leadership does not inspire or set clear vision - chaotic and lack of planning - unapproachable leadership - untrustworthy (see shill campaign)

avatar
Fresh Direct (UK) Response
7y
Thank you for your feedback. We have made great progress improving the benefits for our colleagues in recent times as acknowledged in your review. Following these improvements, we have socialised internally platforms like Glassdoor and the opportunity it provides colleagues to leave an honest review about working for Fresh Direct. Whether the reviews are positive or constructive we listen to them all to support our continued development to make the company a great place to work. We believe we are on the right track to truly make Fresh Direct a great employer, though realise there is more work to do and there is further activity to come. We would welcome the opportunity to discuss your feedback, which will be in the strictest of confidence if required. You can contact your Head of Department or HR team in confidence at any time to allow us to address any concerns you may have.
1.0
30 Apr 2014

Unrealistic in demands and pass the buck culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good quality products and large company backing

Cons

their demands are unrealistic and you will notice others in the company getting far less pressure than you while doing much less. definitly who you know rather than merit that will make your time easier with this company and many of the senior staff are teflon coated and hapilyu let their workers take the blame for their errors.

1.0
8 Jul 2017
Recommend
CEO approval
Business outlook

Pros

Initially when I started, the family atmosphere made for a great working environment. Over time this passed.

Cons

Lack of staff appreciation, low staff morale, no development prospects, manipulating and underhanded tactics to keep staff on a short leash.

Viewing 1 - 3 of 66 Reviews

Glassdoor has 66 Fresh Direct (UK) reviews submitted anonymously by Fresh Direct (UK) employees. Read employee reviews and ratings on Glassdoor to decide if Fresh Direct (UK) is right for you.