Is FreeRateUpdate.com a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at FreeRateUpdate.com have rated their employer with 3.7 out of 5 stars in 43 Glassdoor reviews. This is a higher than average score with the overall rating of FreeRateUpdate.com employees being 3.5 out of 5 stars. Search open Customer Service (CSR) jobs at FreeRateUpdate.com now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at FreeRateUpdate.com .

Does FreeRateUpdate.com pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at FreeRateUpdate.com with 3.8 out of 5 stars based on 43 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at FreeRateUpdate.com.

What are the top reviewed jobs at FreeRateUpdate.com?

Customer Service Representative (30) , Customer Service Representative (CSR) (11) , Customer Service (CSR) (2) , Customer Service Representative Manager (2) , Senior Software Engineer (2)

What are the pros of working at FreeRateUpdate.com according to real employee reviews?

"Free breakfast and lunch sometimes" ((in 11 reviews)); "Plenty of opportunities to earn a bonus with a laid back office environment." ((in 8 reviews)); "Management is great as well and very understanding and willing to work with you as long as your doing your part." ((in 5 reviews)); "Good pay & benefits & consistent schedule" ((in 5 reviews)); "Everyone gets along so well and has a great time everyday but we are all very comfortable due to the professional standards we all must hold." ((in 3 reviews))

What are the cons of working at FreeRateUpdate.com according to real employee reviews?

"little to no work life balance" ((in 3 reviews)); "Bad work environment for some people" ((in 3 reviews)); "not being able top fulltime work from home" ((in 2 reviews))

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FreeRateUpdate.com

FreeRateUpdate.com Customer Service (CSR) reviews

3.7

68% would recommend to a friend

(43 total reviews)

Edward J Ferrara III

76% approve of CEO

60% positive business outlook

Ratings by category

4.3

Diversity and inclusion

3.8

Compensation and benefits

3.7

Culture and values

3.7

Senior management

3.6

Work/Life balance

3.3

Career opportunities

Customer Service (CSR) employees have rated FreeRateUpdate.com with 3.7 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. FreeRateUpdate.com is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Finance industry (3.7 stars).

Reviews by job title

43 reviews

3.0

10 Apr 2025

Worked as csr

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Pretty solid with very chill management

Cons

Call center can get tough at timea

5.0

24 Jan 2025

I genuinely love this job

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Free lunch twice a week, breakfast every day, management is great, games to play all the time, the bonuses are great

Cons

No yearly raises, lack of pto/sick time

4.0

9 Jan 2025

Overall decent job

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Free food, good energy and management. A lot of money to be made

Cons

They will fire you if you aren’t reaching the expected quota .

Viewing 1 - 3 of 43 Reviews

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FreeRateUpdate.com Customer Service (CSR) reviews

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Worked as csr

I genuinely love this job

Overall decent job

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