Ford Credit Reviews

3.1

47% would recommend to a friend

(819 total reviews)

Joy Falotico

41% approve of CEO

34% positive business outlook

Ford Credit has an employee rating of 3.1 out of 5 stars, based on 819 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ford Credit employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

819 reviews
5.0
19 Mar 2014
Recommend
CEO approval
Business outlook

Pros

I remember wishing when I was offered this job that there were more reviews and information on the internet about it and what it entails, so I figured this might help somebody out someday. The LDP is tailor-made to give a complete understanding of every function that a Ford Credit business center performs in less than three years. Can't speak for other centers, but management at the Colorado Springs center is very competent, fair, and open. Compensation and benefits are great, and scale very well at higher salary levels. The Program teaches (and demands) functional excellence in financial analysis, high-pressure negotiation, leadership, and many other key business skills. Advancement opportunities after the program are extremely attractive. MBA programs are encouraged and funded by the company, along with eventual Six Sigma Black Belt certifications on the job. FMCC is a captive finance entity of Ford Motor Credit, and as such is much more than just Ford in name only. FMCC and Ford Motor are meshed so intimately that it's almost not worth looking at the two as separate entities, especially where the most finance-intensive positions are concerned. The LDP is treated as a vital and serious part of FMCC's corporate staffing growth model. It is a well-planned and rounded experience, and upper management affords it every bit of respect that it deserves. Joining the LDP is guaranteed to make you some amazing friends. Every group of LDP candidates comes in at the same time, and most of us are fresh out of college. You'll make friends like it's freshman year all over again, except without the horrible awkwardness of being 18 and leaving home for the first time. There are 16 people in my class including me, and every one of them is a solid, valued colleague. No fear of career stagnation or boredom with doing the same position for years and years. Higher-ups at FMCC have done every position imaginable, including work out in the field, and many have jumped between Ford and FMCC during their careers. Top management at Colorado Springs business center have done so many jobs and gone so many places with the company that it's hard to believe they've fit it all into one lifetime.

Cons

The first two positions in the rotation are collections-based and they can (will) feel brutal at first, until you get the hang of them and realize that they are incredibly important functions of the business to understand and consider in every position within the center, even ones that don't seem to have even a tangential connection to them. The business center model, while likely the best and most efficient fit possible for Ford Credit operations, can feel a bit disjointed from the company as a whole at times. Management has worked to remedy this even in the year I've been here though, including dropping the center performance competition-based bonus payout scale in favor of a much more fair bonus system that more accurately reflects the One Ford model that has worked so well for the company. If you aren't willing to travel or relocate (possibly several times during your career), then this simply is not a good fit for you. This can also make the program a tough fit for folks with spouses and/or kids. Further, if you can't deal with almost a year of doing some of the most mentally taxing and least glamorous work in the business center, then this is also not a good fit for you. Regardless of what you eventually get to do (and there are many fascinating and attractive positions in the company), you will spend the first year on the front lines of collections. You'll hear a lot of sad stories, and deal with a lot of folks who would rather have their teeth pulled than talk to you. I've been called every foul name in the book, including some that I think were probably freestyled on the spot, as have all of my friends and colleagues. It seems like drudge work at first like I mentioned above, but without doing collections and paying your dues, you'd be so out of touch with the business cycle of the company that you'd never be able to effectively lead, even in the many positions that have nothing to do with personal auto loans. Your colleagues in the department will also be some of the most friendly, helpful and grounded people you will ever meet. If you're open to learning and you have a good attitude, your co-workers and managers will be there to help every step of the way. You catch on faster than you might think. The cafeteria could arguably be a little better, but that goes for just about every company ever. The business center is in a nice, quiet, pseudo-suburban area of town. In most respects this is great, but if you want to live close, rents can be kind of high. It's also hard to pick an apartment without having previously visited town. My two cents: avoid Talon Hill unless you've got a roommate in mind. Bella Springs is a nice (and cheaper) alternative. Finally, this goes without saying for anyone that's ever visited Colorado/knows anyone that has/does a cursory Wikipedia search for the climate of the Front Range, but if you can't handle the winters, you're going to have a rough time. Pack a sweater or two and bite the bullet on the heating bills, because the winter sports are amazing here, every one of your friends from home will be extremely jealous of you, and every other season is magnificent. Oh, and take it from experience, don't buy a new car with a dark paint job unless you have a garage or own a touchless car wash. Seriously.

3.0
25 Sept 2014
Recommend
CEO approval
Business outlook

Pros

- Compensation is ok; its only good in that you get hired right out of college with no experience and earn a mid range salary. For most candidates with a business degree, the pay is not impressive compared to what other companies are offering. Still, the pay is a little better than other straight out college jobs, or at least on par with them. - The company is solid. - You get moved to another state free of charge.

Cons

My advice is to think long and hard before picking up your life and moving anywhere for this job. Its not bad at all, but in the beginning its all very exciting and you feel all special. But when you get into it, its really just another job. Don't be fooled by "leadership development". Here's the thing, team leaders and field sales reps have to have worked certain positions. So, all the program does is rotate you through those positions so that you have the exposure necessary to qualify to APPLY for team lead and field sales positions as they become open. You get no special consideration and no guarantee of any particular job after you complete the program. Its really all up in the air, and there is no certainty of your future (role) within the company. None of the jobs in the rotation are that great. And some of them kind of suck. Collections goes without saying, but most candidates feel that all they have to do is get through collections and all will be fine. That's just not the case. All of the positions present challenges, because either you're dealing with difficult customers or you're dealing with difficult dealers. Oh, and a heads up, the Business Development Manager position is essentially a sales position. Also, none of the employees make that much money. Even when you're promoted, you only make a little bit more than you did before and a little bit less that you will when you get promoted again. The really good money goes to the really high up managers and there are so many people ahead of you waiting for those positions, it will be a good ten years plus before your paycheck is impressive. Overall, if this were a job in your hometown, I'd say give it a try and if you don't like it (a lot of the candidates are not quite satisfied) quit. But since you will for sure have to move far from home if you accept a position within the program, I'd say really, really weight ALL of your options. Bottom line is, understand the program for what it is. If you're ok with the averageness of it, great jump on board. But don't get caught up in any of the hype of the interview or hiring propaganda.

4.0
13 Aug 2016

Employee lives don't matter

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

High pay to those who kiss patriot.

Cons

Very clique oriented, racially discriminatory,open long history of racism towards white employees, best-selling COMs, half-witted team leads, micro manage, little man syndrome.

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