Flash Pack Reviews

3.7

66% would recommend to a friend

(54 total reviews)
avatar

Radha Vyas

70% approve of CEO

71% positive business outlook

Flash Pack has an employee rating of 3.7 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Flash Pack employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

54 reviews
1.0
9 Apr 2024

Breaking My Silence: Behind The Curtain at Flash Pack

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I was fortunate to work with many talented and amazing colleagues during my tenure.

Cons

It has been brought to my attention that the CEO has publicly referenced inaccurate details of my recent dismissal while responding to two reviews, 'A Stark Contrast Between Image and Reality at Flash Pack' and 'Staff Treated as Disposable and Toxic Positivity'. Time and time again I have over-extended grace and understanding to the company, however, observing such conduct is disappointing. The public disclosure of my firing, riddled with inaccuracies, has forced me to break my silence, clarify a few things and share my side of the story. I do this with the hope that senior management can take accountability for their mistakes, cease to paint former employees as hurt, and can go forward in creating an equitable safe environment for all. The CEO's public comments on my dismissal under reviews that neither involved me directly nor mentioned my situation is shocking and highly unprofessional. To the authors of those reviews, the company’s response reads incongruous as their suspicions around who had written them took precedent over meaningfully addressing grievances raised. I was saddened to read that former colleagues had gone through experiences akin to mine, and the irony of this situation hasn't gone unnoticed. The inability to fathom that these experiences are not isolated incidents speaks to the wider systemic issues within Flash Pack. Moreover, referencing positive reviews when met with negative feedback is a strong indicator of Flash Pack’s attitude towards accountability and progression. My Experience: During my eight-month tenure at Flash Pack, I reported to three different managers and witnessed the dismissal of 5-6 colleagues in manners described by others. While startup culture often involves rapid changes this does not negate the valid concerns expressed by former colleagues regarding the company’s high turnover rate and chaotic management style. Contrary to the claims made, I had been very open about my neurodivergence (anxiety) from the start, with all three of my managers. However, instead of receiving the expected support or reasonable adjustments, my disclosure led to discussions around senior management's personal discomfort with my anxiety. Consequently, I was burdened with the challenge of managing my mental health while excelling in my role, amid concerns that senior management may interpret my anxiety as a weakness. Although I excelled in my role, my probation period was extended, despite assurances from my managers that I was performing well. This decision was not based on any shortcomings in my performance, but rather due to management admitting poor departmental structuring. Furthermore, they admitted that I was operating at a level significantly above my initial levelling. However, CMO misrepresented my contributions and capabilities, citing adaptation to a new role as the reason. It's crucial to emphasise that this new role necessitated scaling back my abilities and working at a lower capacity within the department. The final blow came after only ten days of working under a new framework designed for my role's 'new direction'. Despite seeking support for my deteriorating mental health, I was abruptly dismissed, with senior management unable to articulate a valid reason for their decision beyond vague implications of fit.

1.0
25 Nov 2024

Failures Worth Sharing: Flash Pack Needs A Reality Check

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The colleagues at Flash Pack are genuinely talented, kind, and passionate about their work. They are the only saving grace in an otherwise chaotic environment. - The concept of the pay transparency framework is brilliant...even if its execution feels like assembling IKEA furniture without the instructions.

Cons

Flash Pack markets itself as a dream workplace, but my experience here has been far from the glossy image portrayed. Transparency is non-existent when it comes to company targets or what leadership truly wants to achieve. Employees are constantly overworked, yet due to a culture of gaslighting, no one feels safe admitting to burnout. Instead of addressing these issues, they are dismissed or deflected by leadership, leaving staff to silently suffer. The pay transparency framework, a central pillar of Flash Pack’s ethos, is admirable in theory. Unfortunately, in practice, it benefits only a select few departments, leaving others wondering if fairness is simply a buzzword. It’s like building a bridge halfway across a river, you can see the potential, but it doesn’t quite get you where you need to go. The CEO appears disconnected from reality, preferring to hide behind curated LinkedIn posts that gloss over serious issues like the lack of work-life balance, underpayment, and a toxic "reward system" that only acknowledges employees who work 24/7. Favouritism and nepotism run rampant, particularly among managers and the C-suite, fostering an environment where biases flourish. Employees are afraid to raise concerns, as doing so often feels like risking their job security. While the company champions "radical candour," in practice, it only flows in one direction, from the top down. Any feedback or concerns challenges by employees are ignored, met with hostility and of course, more gaslighting. Burnout is rampant, and bringing it up feels like asking for a “motivational” speech about resilience instead of tangible solutions, with work-life balance treated more as an aspiration than a policy. When concerns are raised, the response often feels dismissive or, worse, coated in corporate jargon. Recognition seems reserved for those willing to forgo personal boundaries in favour of relentless productivity. When redundancies were made, employees were blindsided. There was no communication, no warning, and no transparency. Leadership offered false reassurances that everything was fine, making the lack of honesty and foresight difficult to reconcile with the company’s stated "values". I fully anticipate the CEO responding to this review with a flurry of statistics and surface level justifications rather than addressing the real issues. This unwillingness to confront reality perpetuates the delusions of leadership and continues to undermine what could have been a truly thriving workplace. While I genuinely wish Flash Pack the best, these systemic issues need attention. Until they are resolved, I cannot in good conscience recommend this company to anyone.

2.0
19 Nov 2024

Good benefits, fragile leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Tech department had an awesome culture, great reimbursement and perks. A really friendly and welcoming bunch.

Cons

Senior leadership didn't trust anyone, practices nepotism and was unhesitant to remove staff they didn't like. Not under-performers: quite the opposite. Created a culture of "love us or else". Tech was forced into months of unsustainable crunch time where any idea of the CEO or CMO had to be completed as quickly as possible and then half of the team was made redundant.

Viewing 1 - 3 of 54 Reviews

Glassdoor has 61 Flash Pack reviews submitted anonymously by Flash Pack employees. Read employee reviews and ratings on Glassdoor to decide if Flash Pack is right for you.