Does Five9 pay their employees well?

According to anonymously submitted Glassdoor reviews, Five9 employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Five9. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Five9?

63% of Five9 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Five9 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Five9?

Sales Director (22) , Senior Software Engineer (21) , Sales (19) , Director (18) , Enterprise Sales Director (17) , Technical Account Manager (17) , Platform Engineer (16) , Software Engineer (16) , Account Executive (13) , Program Manager (12) , Technical Account Manager (TAM) (12) , Customer Success Manager (11) , Account Manager (9) , Manager (9) , Project Manager (9)

What are the pros of working at Five9 according to real employee reviews?

"Great people working here and people is what make a company in the end" ((in 60 reviews)); "Great Leadership and Values." ((in 50 reviews)); "Good work life balance and can log off at 5" ((in 46 reviews)); "Benefits are great and would not want to work for anyone else out there right now." ((in 42 reviews)); "The pay and stock options were good" ((in 33 reviews))

What are the cons of working at Five9 according to real employee reviews?

"No 401K match by the company" ((in 13 reviews)); "And no Sick Leave. 5. 401K match is only $500 per quarter." ((in 11 reviews)); "layoff has been twice already in a span of 12 months" ((in 10 reviews)); "changing priorities make for a challenging work environment." ((in 4 reviews)); "Can be long hours, but where isn't it?" ((in 3 reviews))

What are employees saying about Five9 redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Five9 redundancy and their outlook for job security at Five9 in 2026.

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Five9

Five9 Reviews

3.6

63% would recommend to a friend

(756 total reviews)

Amit Mathradas

63% approve of CEO

52% positive business outlook

Five9 has an employee rating of 3.6 out of 5 stars, based on 756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five9 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

756 reviews

5.0

27 Mar 2026

Fantastic

Technical account manager (tam)

Recommend

CEO approval

Business outlook

Pros

Treats you great. Control of your own schedule

Cons

Challenging clients, a lot of adversity based on escalation.

5.0

8 Mar 2026

Great culture within the TAM org

Technical account manager (tam)

Recommend

CEO approval

Business outlook

Pros

-Everyone in the TAM org is great to work with, from management down to your peers -Given enough time to adequately handle all customers

Cons

-Lot of new products to learn

5.0

12 Feb 2026

Good company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

good salary, people and atmosphere in the company

Cons

no cons, good company, recommend

Viewing 1 - 3 of 756 Reviews

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Jobs at Five9

Enterprise Customer Success Manager

Enterprise Customer Success Manager

Director, Internal Audit

Remote

US$108K - US$336K /yr

(Employer provided)

View job

Senior Product Marketing Manager - Voice & Digital Engagement

San Ramon, CA

US$124K - US$191K /yr

(Employer provided)

View job

Associate Customer Success Manager

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