Five Guys Reviews

From personal experience their are many cons of being employed by this company. In your induction they tell you how fantastic it is working for their company and the benefits that the job offers. However I was clearly naive. I was excited to start working for Five Guys however it turned into an absolute nightmare. At the start I was getting 40 hours a week on top of going to college 3 days a week. This to me was a lot however they expected it. After a few weeks the company wasn't doing so well. So they would send me home, not once but plenty of times. I was very annoyed when I had walked to work to get told as soon as I walked through the door it wasn't busy enough. It wasn't just me they were doing this too it was other employees as well. After a while they started to employ new people however after a week they had all been laid off. Many people were starting to become laid off. The managers girlfriend who was working their had grabbed my arm on several occasions which I couldn't speak to the manager as they were all friends as the managers assistant was engaged to her which meant if i complained I would be treated even worse. The management team were very intimidating and would swear at us if we didn't finish certain tasks on time. IF we didn't finish in time before the opening time of the store, we wouldn't get a break on the morning shift between 8pm-4pm because " we were lazy" and "didn't deserve one". Recently I left. This was due to many reasons as well as the company having 0 hour contract for everyone which meant I didn't have no hours for 3 weeks. The full time staff also had to get cut down to 20-30 hours a week from doing 70 hours a week. The management don't care about your personal problems. If you call in sick, they request a doctors note, which require you to pay a fee. I can honestly say I was excited to work for Five Guys and the first 3 weeks It was a good place to work however after that it was a nightmare that would not go away. Five Guys management team at the store were trying to get rid of as many employees as possible before the 3 month probation period so they would come up with excuses such as the employee not smiling enough. What a stupid reason. I am glad to say Im no longer working for this company. It has and Im sure it will always be the worst company I've worked for.... I don't really blame the company...however I blame the company for the managers they put in charge that would talk about you behind your back. Professional right?

Work/life balance is mediocre at best Horrible benefits (i.e. none) for anyone under AM/GM Tight labor = bad shifts Misplaced focus from upper management As another reviewer said, the company has lost focus on what made them great. Before, it was all a focus on the employee. The secret shopper program pays out on a 100% but the problem is, it's too subjective based on the customer that is shopping us and Five Guys wants ZERO complaints about it (yet they are quick to throw their veterans and management under the bus when things start to break down). This is coming from someone who averages several points above company average, so I am not mentioning it as someone who is "suffering" based on the company's averages. It is now all about the money and less about the people (customer included). The company has put up several price hikes and employees suffer for it. The labor doesn't improve, in fact, cuts are brought in more often than not. Employee morale is at an all time low, but the company seems very focused on being a "top employer" yet, they drive out the experienced employees in two ways... holding unrealistic expectations... and bringing in new hires at a high rate and not allowing raises for middle to upper management. The pay gap shrinks and new employees benefit from it. Cleanliness is also a con as it is a pro. Nobody likes a dirty business. But.. when you build your restaurant out of bad materials, it becomes harder to clean and maintain. Not to mention, you have area directors who keep chips on their shoulders and are willing to fire an entire store or shut them down because the GM stood up for his store. Also, when running a short shift because of labor targets, it is not possible to keep a clean store to the standard you wish to hold. Give us the labor we need, and we can deliver a clean store.