FitFlop Reviews

2.9

44% would recommend to a friend

(115 total reviews)

Gianni Georgiades

71% approve of CEO

47% positive business outlook

FitFlop has an employee rating of 2.9 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FitFlop employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

115 reviews
1.0
27 Mar 2023

Used to be great, not anymore

Recommend
CEO approval
Business outlook

Pros

The people(excluding the CEO/COO/CFO/CPO/CTO etc. team) are amazing.

Cons

It used to be a great company to work for, when they say "they care about the employee" they use to mean it, not anymore. You are just a number. They say they are flexible but they are not. They say the welfare of their staff is important but it isn't. They're a typical company that says one thing and does another. Ever since the new CEO started it's been downhill, all they care about is getting the big sales in while working their people to the bone and to the point of burn out... and then ask you to take on more. The other big shift has been hiring men for a lot of the management or director roles, very sad as this started as a women-led company and FitFlop used to be a champion of empowering and promoting women, not so much anymore.

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FitFlop Response
3y
Thanks for taking the time to leave us a review, although we are sorry to hear that you were unhappy at FitFlop and that how you felt changed across the 5-7 years you were with us. As a leadership team we're proud both of the ambitious growth plan we have, and also many of the positive initiatives we've been able to roll out and Our Feel Good Champions and Mental Health First Aiders continue to really make a difference. We're also proud we have been able to increase pay and award bonus when many retailers are experiencing hard times. We recognise that times are hard and have supported with Cost of Living payments, hardship fund and financial education. We have more investment in our people about to launch very soon around Learning & Development and personal coaching. We're really aware of, and open about the make up of our Exec Team, which has is 25% female, but we do continue to champion women including through our International Women's Day panel and championing and profiling of our predominately female Supply Chain & Operations leaders. We have also established the Enterprise Team (the next level of senior directors) which is 80% female with the intent to support diverse succession pathways. FitFlop has a very flexible hybrid policy where we are in the office 2-3 days per week and while that might not work for everyone we are confident it is the right balance for us and means we come together and connect which supports our relationships and performance.
1.0
4 Sept 2015

FitFlop or just Flop?

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits and good camaraderie between colleagues.

Cons

The company will not move forward until the founder stops interfering on absolutely everything. It is like a dictatorship. Everything has to be approved but her and if she does not like somebody she just makes sure the person is sacked. I have NEVER worked for a company like this and I would not recommend it even to my worst enemy.

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FitFlop Response
10y
Thanks for taking the time to leave a review. It's great to hear that you appreciated our benefits and had a good relationship with your colleagues, but we're sorry to hear that there were other areas that weren't such a good fit for you. We are an entrepreneurial company - and we believe that our desire to do better, and be better (absolutely lead and driven by our founder) is what keeps us growing and progressing, and we've been pleased to see other reviews on here that really recognise and appreciate that. We're also committed to being fair and balanced in decisions that we make, even if that means making a tough call sometimes. I hope that your next role is somewhere that is a closer fit for what you are looking for, and wish you every success for the future.
1.0
14 Feb 2024

Avoid- a horrible place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A lot of bright and friendly people at mid management and below

Cons

One of the most toxic cultures I've worked in. Complete lack of strategy from C level (of which there are far too many of for a company so small). Essentially a lot of senior people with jumped up titles and jumped up egos. A very aggressive sales culture driven by a largely male leadership team (ironic for a business founded by such an iconic female entrepreneur) and generally encouraged in other team members. Frequently witnessed people getting dressing down in wider meetings which is unnecessary and humiliating (you can do this in private). At the same time no direction or accountability from leadership team. This then feeds down to the senior management team who will try to do what they can to avoid being in the firing line and not support their teams. I was frequently told "that's just how it is here", as if that makes it ok. Blame culture. Punching down. Think of all the worst things about places you've worked, times it by 10, then realise there's definitely better companies out there for you. No doubt HR will post about how they are sorry to hear this and trawl out a few stock lines from the company handbook. They are fully aware but powerless to do anything about it as they want to keep their jobs. Real shame, as I said, a lot of decent people working there but let down by a few aggressive dinosaurs

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FitFlop Response
2y
Thank you for taking the time to write us a review, and we're really sorry to hear that your time at FitFlop was so unenjoyable. Despite already leaving, we do welcome you to reach out to a member of our People Team to discuss your time here, and we wish you the best in the future and your next role.
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Glassdoor has 137 FitFlop reviews submitted anonymously by FitFlop employees. Read employee reviews and ratings on Glassdoor to decide if FitFlop is right for you.