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FirstCom Academy

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FirstCom Academy Reviews

3.4

58% would recommend to a friend

(252 total reviews)

50% positive business outlook

FirstCom Academy has an employee rating of 3.4 out of 5 stars, based on 252 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

252 reviews
5.0
22 Dec 2025

FirstCom

Recommend
CEO approval
Business outlook

Pros

- Flexible in exploring new technologies and able to translate them into real, production-ready implementations - Well-defined structure across system design, development, and deployment workflows - Clear development → testing → deployment flow, reducing friction and operational risk - Opportunity to participate end-to-end in system development, covering trainer platforms, learner systems, and internal operations tools - Strong exposure to both business logic and technical execution, not siloed development

Cons

- Some legacy systems and workflows require maintenance alongside new development, which can slow experimentation - Priorities can shift due to operational or compliance needs, affecting development timelines - Not all projects allow for deep technical exploration; some require practical, fast delivery over technical perfection - Documentation may lag behind implementation during busy periods - Tech stack decisions are often driven by business practicality rather than engineering preference

5.0
16 Dec 2025
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working at FirstCom Academy Singapore as a Learner Engagement Executive. The role allowed me to develop strong communication and relationship-building skills through post-sales inquiries, learner support services, and ongoing rapport building with learners. The environment was supportive and collaborative, and I appreciated how the team valued learner satisfaction and long-term engagement. This role helped me grow professionally, especially in customer service, stakeholder management, and understanding learners’ needs. Overall, it was a rewarding experience that strengthened both my interpersonal and problem-solving skills.

Cons

As with many fast-paced service roles, there can be periods of high workload, especially during peak enrollment or follow-up periods. However, this also helped me improve my time management and prioritization skills.

5.0
15 Dec 2025

Company Review

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Warm, friendly, and energetic colleagues who are always willing to support one another Open and transparent communication, with management approachable and receptive to ideas Positive, family-oriented workplace culture that makes employees feel valued and included Dynamic and fast-paced environment that encourages continuous learning and personal growth Well-structured management approach with clear goals and performance expectations

Cons

Very hands-on management style, which may not suit everyone Employees are expected to be highly motivated and able to keep up with demanding workloads

Viewing 1 - 3 of 252 Reviews

Glassdoor has 259 FirstCom Academy reviews submitted anonymously by FirstCom Academy employees. Read employee reviews and ratings on Glassdoor to decide if FirstCom Academy is right for you.