First Focus Reviews

3.2

55% would recommend to a friend

(87 total reviews)
avatar

Ross Sardi

60% approve of CEO

55% positive business outlook

First Focus has an employee rating of 3.2 out of 5 stars, based on 87 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Focus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

87 reviews
1.0
14 Apr 2022
Recommend
CEO approval
Business outlook

Pros

*Work from home. * Salary is fair. *You have room to improve and develop in your career. *Dailly Training (Up to you if you want to attend). *There is usually someone that you can refer to if you need help. *Fun phone application to check your payment. *People are usually happy (Not sure if this is a pro though). *Busy environment which might help time to go faster. *Fair benefits. *The company lives virtually which creates a worldwide connection between all the countries that work for FirstFocus. *90% friendly clients which is rare to see within IT companies.

Cons

*Toxic environment coming from everywhere.( there are multiple countries involved) *People will snitch on you, and the worst part is that your manager wants you to snitch on them as well, this creates a very toxic environment which I detest. *Too many meetings on a daily basis. *Most strict time system I have seen, you need to declare what you work on and make sure you complete your 8 hours every day, there are some admin charge codes that you can use but not abuse (Good luck in slow days). *Company has stupid values that no one respects. *Dishonest people. *100% Fake people, they are clowns (they smile because they are forced to, otherwise someone can report them, and then their manager will tell them off) *People might bully you, or snitch on you. *Managers aren’t good at all because they must follow a very strict military process. If they tell you off, you need to get back to them as soon as possible and come up with a good answer and explanation (Stressful). *Sometimes managers might force you to send cheers (like a virtual greeting card) to someone else. (Very Toxic) *There are tons of managers and team leaders *Discrimination. *Managers don’t really understand their staff. * Stressful environment, sometimes prison-like. *Dishonest promises from managers might trick you and throw it back up you unexpectedly. *Treatment is horrible, the worse company I have worked in IT during the past 10 years. *100% not recommend, 100% will never go back to this company. I hope all the new changes improve this company. I really wish them the best and I hope not to see them again. Amen.

1.0
3 Jul 2021

THE WORST MSP I HAVE WORKED FOR.

Recommend
CEO approval
Business outlook

Pros

Work from home two days a week.

Cons

Toxic management. Never criticize anything they do.... you will be seen as negative. No benefits and they expect you to work for free. No ownership of work... you can make it someone else's problem.

1.0
27 Apr 2022

Lacking in real leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home flexibility Mobile phone allowance Coffee Machine

Cons

Leadership Management expertise Moving goalposts and stressed techs In-Experianced Head of Support and CEO

Viewing 1 - 3 of 87 Reviews

Glassdoor has 88 First Focus reviews submitted anonymously by First Focus employees. Read employee reviews and ratings on Glassdoor to decide if First Focus is right for you.