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Fidelity Payment

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Fidelity Payment Reviews

3.7

72% would recommend to a friend

(38 total reviews)

Ben Cohen

90% approve of CEO

60% positive business outlook

Fidelity Payment has an employee rating of 3.7 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fidelity Payment employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

38 reviews
2.0
28 Jul 2019

Flatters to deceive

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

After establishing yourself the earning potential is really good, commission structure is impressive. Great job to build confidence speaking to clients and organise your time efficiently.

Cons

Zero transparency, advertised as entry level/graduate role but no patience shown with new starters. Ridiculous turnover as of late too. ‘Intensive training’ literally 2 days of them throwing everything they can at you hoping it sticks. Clique-ish environment but I guess that’s everywhere, workplace can be very unprofessional at times which throws you off your game tremendously.

1.0
28 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Employees who are not management are lovely, you meet some down to earth individuals.

Cons

The majority of ex employees (either fired or left on their own accord) all agree that this company is a joke. They hire to see whether you do your job better than current employees then fire. Management don’t push you to do better because they fear they will lose their jobs if you outwork them. No career growth. The turnaround on hiring people of colour, specifically black people, to make the company look diverse is as fast as drawing a circle. At this point they are hiring children. You walk into the London office and it’s like walking into a classroom, I’ve heard enough rumours to write a book. They also overwork you and underpay. You can find a better paid job elsewhere doing less stressful work. They don’t tell you the truth beforehand, especially for sales. It’s all cold recruiting and if you’re working really hard but fall unlucky because you couldn’t get x amount of statements within your first week, you get booted out. The stress isn’t worth it. It’s a waste of time. The company are acting like a start up and don’t know what they are looking for, just going with the flow. If a guy or girl said that to you, you’d know not to invest in them. It’s the same with this company. All their best employees are leaving because even they are being disrespected by management. Another thing management do is pretend they have things to offer you to keep you motived. They come up with short term incentives to keep you happy, like a gift voucher. Before you realise it, anytime you bring up an increase in salary or career growth they will shut you up with either A) a new title with extra responsibilities but no salary increase B) recognition with a bottle of wine C) or you get fired Some of the sales team leaders are horrific. The way they talk to their team and others is very uncomfortable to witness. If you’re someone that does not like narcissists, being controlled and micromanaged then again, don’t waste your time. You have sales team leaders who claim to partake in personal development and pretend to live a positive way of life, but be around them for a day and you notice how much of a lie that is. Them being a leader does more harm mentally. The company of course only care about how much money you bring into the business. Long story short. Brothers and sisters unless the above sounds like a treat, I wouldn’t suggest wasting your time with this company.

2.0
29 Aug 2021

Disappointing

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

35 hour work week with early finish on Friday and no weekends Lively company culture Hard work is rewarded with incentives. Training is there for the people that want it.

Cons

My experience at Fidelity was pretty terrible. They have no interest in developing salespeople, only hiring them. What I mean by this is that they will fire you, if you don't get sales (statements) straightaway. I saw people work themselves silly, only to get sacked in the first two weeks because they didn't have lots of sales under their belt. It's an entry level role, so your candidates will be inexperienced, how does this make any sense? Company culture is highly toxic. There is lots of cliques and you will feel like an outsider if you don't adhere to the companies values. It's almost like a discounted Wolf of wall street movie. You will be more likely to be kept on if they 'like' you and you fit in with the crowd. If you manage to make it past probation (Which you will probably won't) you aren't even given job security. If you hit target they will increase your targets the next month, if you miss these newly increased targets, you job will start to be questioned VERY QUICKLY. They reward hard work with higher targets, and as soon as you stop performing, Guess what? Sacked. Out of the 10-12 people that I was hired with , almost none of them stayed, they either quit, or got fired. Avoid this company.

Viewing 1 - 3 of 38 Reviews

Glassdoor has 39 Fidelity Payment reviews submitted anonymously by Fidelity Payment employees. Read employee reviews and ratings on Glassdoor to decide if Fidelity Payment is right for you.