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      FairPoint Communications

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      FairPoint Communications Reviews

      2.6

      31% would recommend to a friend

      (152 total reviews)
      avatar

      Paul H. Sunu

      22% approve of CEO

      15% positive business outlook

      Ratings by category

      3.3

      Compensation and benefits

      3.0

      Diversity and inclusion

      2.8

      Work/Life balance

      2.2

      Culture and values

      2.2

      Career opportunities

      2.0

      Senior management

      FairPoint Communications has an employee rating of 2.6 out of 5 stars, based on 152 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FairPoint Communications employee rating is 32% below average for employers within the Telecommunications industry (3.9 stars).

      Reviews by job title

      152 reviews
      2.0
      21 Jul 2015

      Lost

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I worked with a great group of people at a remote location. It had more of a family type feel to it. Everyone knew each other, hung out after hours and the Christmas parties we're a blast!

      Cons

      Upper management was so clueless (IT department). It never seemed like we knew much of what was going on, had any type of goal or concept of what should happen next. Not to mention dealing with the union workers...

      1.0
      9 Oct 2013

      Management doesn't know how to Manage

      It analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      The workload is there, especially if you like being busy. In addition, in IT at least, the job feels quite stable.

      Cons

      Where do I start? Managers are very good at creating an unintentionally toxic environment. They don't understand the needs of their employees, and don't seem to have any desire to begin understanding. On top of that, no one knows what anyone else is doing. We don't know or have visibility into most of our networks, and we don't even know what devices that most of our critical applications are running off of. It's a disorganized mess.

      2.0
      13 Apr 2016

      Fairpoint Communications

      Enterprise storage specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Upper management was great. The morale was very good. The company was never bleeding-edge technology but close to it and you had a chance to learn. Most of management was promoted from within so there was a career path.

      Cons

      Upper management was great until the middle of 2014 when the company brought in people from the outside who had grandiose ideas of how to make things work. They started by shutting us out of future plans. Then they cut about three-quarters of the IT staff and outsourced the work to offshore personnel and a local company. Some of the remaining IT staff were moved to positions that they had no experience in and their past experience and knowledge is being wasted.

      Viewing 1 - 3 of 152 Reviews
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      ReviewsFairPoint Communications reviews

      Glassdoor has 154 FairPoint Communications reviews submitted anonymously by FairPoint Communications employees. Read employee reviews and ratings on Glassdoor to decide if FairPoint Communications is right for you.