FICO Reviews

3.8

71% would recommend to a friend

(1,732 total reviews)
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William Lansing

77% approve of CEO

64% positive business outlook

FICO has an employee rating of 3.8 out of 5 stars, based on 1,732 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FICO employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
1.0
26 Sept 2017
Recommend
CEO approval
Business outlook

Pros

The base pay and bonus seems to be above average for the area. 4% 401k match. Great place to go to end your career and collect a paycheck.

Cons

There are a huge number of systemic problems in the GTS organization within FICO. Management is either unaware or uncaring. -Nothing is documented; not policies, procedures, or metrics leading to a lack of accountability. -Management has provided a rough outline of how they would like parts of the organizations to function with absolutely no guidance on how to fulfill it and a tremendous lack of resources. -Aforementioned lack of resources. Departments have been drained by turnover at the engineer level; both "layoffs" and a number of resignations. These positions are not back-filled in a timely manner in conjunction with a hiring freeze sent from on high. -Communication is non-existent from management. There is no clear concise vision of how the organization is supposed to be run or what it is doing at the moment. As I'm writing this on my last day management has still not informed the only other person on my team that he will be by himself starting tomorrow. -Teamwork is not a word used around here. Lower level managers within the GTS organization are constantly at odds with each other over everything and tell their reports not to speak or help other supervisor's reports. -Risk-adverse in the IT field. The company would rather throw band-aids at problems and leave things barely functional than to take a risk or expend resources to fix a problem correctly. -Some departments within GTS allow you to work remotely, some do not. -No culture whatsoever. One horribly catered team lunch a month where everybody rushes to grab a plate of food and leave. No team-specific events. No "goodbye" lunches. Nothing.

1.0
15 Jan 2019
Recommend
CEO approval
Business outlook

Pros

They seem to put plans in place to improve... I have just never seen them put them in action.

Cons

Frequent management turnover. Everyone I worked with was unhappy with the overbearing work load. Management kept saying things will get better. They did not while I was there and I believe they still have not. If you are a PM, they will bury you in projects. Quality people do not stay long making it very hard on those that remain.

1.0
20 Jan 2017
Recommend
CEO approval
Business outlook

Pros

Free snacks and breakfast on Mondays.

Cons

Combative and hostile individuals. Terrible culture, politics, backstabbing and petty children, no professionalism. Lack of communication across all teams. Inexperience and inept management.

Viewing 1 - 3 of 1,732 Reviews

Glassdoor has 1,931 FICO reviews submitted anonymously by FICO employees. Read employee reviews and ratings on Glassdoor to decide if FICO is right for you.