Does FAMS pay their employees well?

According to anonymously submitted Glassdoor reviews, FAMS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FAMS. This rating has been stable over the past 12 months.

How satisfied are employees working at FAMS?

31% of FAMS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FAMS 2.6 out of 5 for work life balance, 2.3 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at FAMS?

Collections Specialist (10) , Collector (7) , Collections Manager (2) , Debt Collector (2) , Manager (2)

What are the pros of working at FAMS according to real employee reviews?

"good pay, bonuses, trips, great call center experience" ((in 4 reviews)); "Good pay" ((in 3 reviews)); "Good benefit programs, from bonus to medical." ((in 3 reviews))

What are the cons of working at FAMS according to real employee reviews?

"Management is full of politics , they pick and choose who stay and who go's regardless of how hard you work." ((in 7 reviews)); "Then when number struggled they blamed middle management and hourly employees but their only advice was cleft more money." ((in 3 reviews)); "environment, structure, ethical tactics, training when something changes" ((in 3 reviews)); "Horrible indecisive upper management, extremely rude and crass." ((in 3 reviews)); "NO MANAGER IS GOOD HERE." ((in 2 reviews))

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FAMS

FAMS Reviews

2.8

31% would recommend to a friend

(45 total reviews)

Jerry Hogan

56% approve of CEO

24% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.6

Work/Life balance

2.6

Career opportunities

2.4

Senior management

2.3

Culture and values

2.1

Diversity and inclusion

FAMS has an employee rating of 2.8 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FAMS employee rating is 25% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

45 reviews

1.0

17 Jan 2019

Poor management

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good phone experience to learn from

Cons

Bad communication from top management down

3.0

18 Jun 2019

Good Company

Collector

Recommend

CEO approval

Business outlook

Pros

They have Good Hours to work

Cons

They are in process of downsizing

1.0

27 Nov 2018

Collection manager

Collections manager

Recommend

CEO approval

Business outlook

Pros

The people I got to work with on a daily basis became family.

Cons

Seeing what this company did to my family. No raises and a promise for a better tomorrow is all we were ever given. In fact the owner came to town recently and promised to make it better and turned around and raised our budgets for the same same bonus but only with less people. He then closed our office a couple of months later without warning.

Viewing 1 - 3 of 45 Reviews

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Poor management

Good Company

Collection manager

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