Extra Space Storage Reviews

Updated 20 Jun 2020

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4.1
82%
Recommend to a Friend
90%
Approve of CEO
Extra Space Storage CEO Joe Margolis
Joe Margolis
514 Ratings
Pros
Cons
  • "They claim you can move up in the company but they always higher upper management from the outside(in 37 reviews)

  • "No cons, treated well during process(in 35 reviews)

More Pros and Cons
  1. "No place better"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - District Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than 5 years

    Pros

    Flexible work life balance Competitive work environment Supportive coworkers Great pay and benefits

    Cons

    Haven’t run into one yet

  2. "Awesome Culture & Work-Life Balance"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - District Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than 8 years

    Pros

    Awesome operating hours, great culture, growth opportunities.

    Cons

    Nothing at this present moment.

    Continue reading
  3. "Unsafe"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Extra Space Storage full-time for more than 3 years

    Pros

    It's usually a great environment. There's a lot of freedom on how to run your office. You need to be self motivated but I see that as a positive thing.

    Cons

    They went from a company that cared about the safety's and wellbeing of their employees, to the exact opposite. I don't feel safe in my current environment and I'm not allowed to say anything about it. My concerns fall of deaf ears. This isn't the time to be ignoring your employees. I want my safe working environment back.

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    Extra Space Storage Response

    June 22, 2020Director Talent Acquisition

    Thank you for bringing this to our attention. Please reach out to your HR partner to discuss your safety concerns. We work hard to ensure our employees have a safe working environment. Let us know so we can get this issue resolved.

  4. Helpful (1)

    "Wouldn't work here again"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager 
    Doesn't Recommend
    Negative Outlook

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    Friendship, Teamwork, Live on-site opportunity, training

    Cons

    Poor leadership, Management, work sundays, pay, Hours

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  5. "Accounting"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Property Accountant 

    I have been working at Extra Space Storage full-time

    Pros

    Good culture, good work life balance.

    Cons

    Low pay, no room to grow

  6. "Great Company if You are NOT Looking to Advance"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - District Team Lead in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Extra Space Storage full-time for more than 10 years

    Pros

    Life/work balance, decent pay, company stands by its values from executive leadership to entry-level positions. Customer service oriented.

    Cons

    Advancement opportunities are VERY limited, especially if you are over 40 years of age. They are now open on Sundays for four hours, so you either have your hours reduced to 36/week OR go in to work for four hours on your "day off". Hiring of external district management causes the teams to lose morale and slows production while the new DM goes through their learning curve.

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  7. Helpful (1)

    "Retail Nightmare"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Extra Space Storage full-time for less than a year

    Pros

    Pay, nothing else. If you aren't looking for another endless retail nightmare, run far and don't look back.

    Cons

    FAVORITISM, unfairness, unpredictable schedule, traveling a lot, no structure in schedule, store managers treated better than assistant managers, hours, assistants are treated like slaves. Preach about values but then treat staff unfairly. When you go to upper management, you are ignored. You're just another disposable number in this retail environment. CONSTANT abuse from customers.

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  8. "Bonuses"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Frederick, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    Bonus,mileage reimbursement, Management, union, opportunity

    Cons

    Flexibility,hours, that’s pretty much it

  9. "New"

    5.0
    Current Employee - Assistant Manager 

    I have been working at Extra Space Storage full-time for less than a year

    Pros

    Recently hired, the process was smooth.

    Cons

    No cons, treated well during process. Excited to join.

    Extra Space Storage Response

    June 4, 2020Director Talent Acquisition

    Welcome to Extra Space Storage! Hope your transition goes well into our company.

  10. "The Best"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Richmond, VA
    Recommends
    Positive Outlook

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    Work environment Work life balance Benefits Incentives Employee appreciation

    Cons

    Fake Customer Shops done by random people.

    Continue reading
Found 1116 reviews