Express Solicitors Reviews

3.4

64% would recommend to a friend

(134 total reviews)
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James Maxey

69% approve of CEO

63% positive business outlook

Express Solicitors has an employee rating of 3.4 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Express Solicitors employee rating is in line with the average (within 1 standard deviation) for employers within the Legal industry (3.8 stars).

Reviews by job title

134 reviews
1.0
14 May 2026

You won’t want to stay

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Transport links not too bad although if you do drive to work prepare to have to be in early as parking is a nightmare and only the partners are allowed to block each other in - not the rest of the firm

Cons

These comments relate to El team which I would not recommend. Due to the way the team is run they are struggling to get/keep PAs and Legal Secs because of how they are with staff. If your face doesn’t fit or if you are not in with the PA to head of dept you will get nowhere but if you are in the click you will be left alone or if you wfh full time you also get away with everything. Other staff should also be given the opportunity to wfh full time. I agree with the comment about the draconian sick policy unless your face fits then you will be paid no matter how Long you are off. It is always the same people drawing the short straw but no point in saying anything as nothing changes plus if you do say something it goes against you.

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Express Solicitors Response
1w
Sorry to receive a negative review. We are lucky to offer free parking to our staff. There is a strict policy in place prohibiting blocking another vehicle, which leads to more problems. Common sense must prevail. We are proud to offer a rewarding career and think a lot of our secretarial community, we have our support bonus and private healthcare to all after 2 years service which is a very highly paid benefit. Yes it is 5 days paid sick and yes there is discretion which is reviewed on a number of factors such as longevity, work and attendance and nature of the issue. All aspects are considered in the round. We look after hard working people! There is a clear WFH Policy in place (very fair, 50/50), and we do review attendance.
3.0
12 May 2026

NCT is a great department

Recommend
CEO approval
Business outlook

Pros

Preface - I have only worked in the New Client Team, so can only offer my perspective on NCT. Frankly the best company I have worked for (but the bar is on the ground). Express does foster a good work environment and the people I've worked with have been, for the most part, a delightful bunch. There's honest emphasis on taking care of their employees' wellbeing, they pay a living wage, hard work is recognised and rewarded and anyone struggling is supported. Commission in the pay structure means staff are monetarily rewarded for doing well. Diversity seems to be something they actually care about, rather than just pay lip service to.

Cons

The sickness policy is abysmal, offering 5 days a year of paid sick leave and beyond that unpaid/SSP if entitled to it (compared with my partner's workplace offering 13 weeks full pay and 13 weeks half pay) so if you have any disabilities or chronic health problems, expect to lose pay. Any time off needed for appointments must be made up working overtime, something I have not experienced in any other job. As a result I cannot in good faith recommend working here to anyone with chronic health issues. Working from home is a 50/50 split with everyone expected to still work in the office half the time, despite the fact that the job can be done fully remotely, for seemingly no reason beyond upper management doesn't want people working from home that much.

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Express Solicitors Response
1w
thank you for your 3* review and comments about the NCT Department. We are really pleased to hear you are happy working here and enjoy the working environment, this has grown throughout the business to be an open-door policy and we value our staff to make sure everyone is doing okay, we have just ran wellbeing sessions in the business (for example the recent free to attend PT Session & Pilates) to help staff. DEI is important, with regular sessions and active engagement, we want to encourage our staff to have a voice in the firm and show off what matters to them. Thank you for your comments on Sick Pay. We offer private healthcare to all staff with 2 years service and receive really excellent feedback about what a help this is. Working and speaking with colleagues face to face allows for better knowledge sharing, support, and coaching when someone is unsure, and better visibility to make sure everyone is doing okay. It also means that any training needs can be delivered quickly, we are a firm that works at helping injured people. We do think strongly about the pillars of wellbeing.
Viewing 1 - 3 of 134 Reviews

Glassdoor has 138 Express Solicitors reviews submitted anonymously by Express Solicitors employees. Read employee reviews and ratings on Glassdoor to decide if Express Solicitors is right for you.