Eseye Reviews

4.5

85% would recommend to a friend

(62 total reviews)
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Nicholas Earle

89% approve of CEO

71% positive business outlook

Eseye has an employee rating of 4.5 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Eseye employee rating is 26% above average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

62 reviews
2.0
26 Mar 2021

Culture in Eseye India Office

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1) work quality is good. 2) product is good. 3) growing customer base, so, new challenges. 4) peers are supportive and look out for each other as far as possible 5) Single-handed responsibility, so, you get to learn fast. 6) Technical guidance is often available.

Cons

1) NO cab facility even for odd hours, no food reimbursement for late stays, no local HR handbook or no inheritance from UK HR handbook either. In my experience, the managers should facilitate such things for their teams; here, they don't help you in such matters and HR is a dead-end for everything. 2) all talk, no walk: I asked a simple question about the local HR handbook; in response, HR gave me only angry responses and an ongoing grudge in the long run. All I wanted to know about the health insurance benefits for my family. I still curse the day. Can you imagine any MNC without health insurance benefits for employees ? 3) Shocker: The HR promotes casteism in the office. I was at the receiving end. :( Managers are silent spectators (helpless or shameless!). 4) Even the lunch party places are consulted and APPROVED by HR (an open secret in the office). Other than technical stuff, the managers are just placeholders; no issue redressal. 5) Tax saving plans are promised at the time of joining to attract you by the HR. But each month, you will have to go through the same ordeal with HR, in person, to get your bills cleared and in 2-3 months, you will ultimately decide not to save any tax whatsoever! 6) In a company of some repute, if you go onsite, then it is an unsaid rule that a daily expenditure amount (per-diem) is given to the employee. The chance to UK travel is a common promise at the time of hiring, but you will not get it for one or the other stupid reasons. If by any chance, you get to travel, you will have to provide the bill of every single penny spent by you, otherwise, that amount will be deducted from your salary. Employees who have visited onsite are more worried about not misplacing bills, rather than being focussed on the work, they have been called for.

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Eseye Response
3y
We have unfortunately only recently seen above review which we had somehow missed previously or would have responded sooner. Whilst there is local management in the India office, we also have a global HR team at our head office in the UK and we are not aware of any of the above issues being raised with the UK HR team at the time. We do take employee feedback very seriously and if these concerns had been brought to our attention we would have certainly taken all possible steps to address. Since the implementation of our global HR system in September 2021 all employees now have access to both global and local HR policies and a large range of other useful information and resource materials for employees. We also now have a regular employee pulse survey and conduct exit interviews with all employees so there are plenty of opportunities to provide any feedback or raise concerns to the management team. We listen to employee feedback and regularly communicate changes we make in response to this feedback, and would always encourage either existing or former employees to contact us if they have comments they would like to raise regarding their time at Eseye.
5.0
15 Feb 2019
Recommend
CEO approval
Business outlook

Pros

I have worked with Eseye/Dataflex for more than 3 yrs. It was my first engagement after I completed Master of Science, from University of Florida in the USA. It was an enlightening experience for me, because I got to work in telecom domain in a small setup with interesting opportunities to work on state of the art protocols and features. Among other good practices, one was that even though the setup was offshore we were not encouraged to behave in a servile manner with our conterparts onshore. There were no calls at odd hours and most of the communication was done via emails/skype and this system had proven to be effective. A complete process was followed to deliver projects. Thorough research was promoted while having started the project pipeline. The HR made sure we felt looked after and organised team outings at regular intervals and dine outs too! The other thing worth mentioning is that I felt very comfortable while working in Eseye/Dataflex, though I was one of the very few female employees. I only realised that after working elsewhere.

Cons

Because it was a small setup, so no creche facility was offered as opposed to larger setups with more number of employees. There is very less play area in office.

5.0
14 Feb 2019
Recommend
CEO approval
Business outlook

Pros

I worked in Eseye/Dataflex for more than seven years at different locations in different roles. In my experience, Eseye India is a fantastic place to work at. It gives you great exposure to a startup like an environment along with the stability of an MNC. Although it is an Offshore development center, the quality, and mix of projects executed in the NCR office are excellent if you compare it to other companies in the area. The combination of technical verticals in India center includes Web Tech, IoT, AWS apps, Tech support, Finance, etc. I liked the HR and admin functions of the center; unlike other smaller setups, they have managed to run this center as a world-class facility. HR doesn't cut corners in expenses that matter, like IT hardware, office facilities, employee morale activities, etc. In my overall industry experience, I have not seen a more tax efficient salary structure. Another positive aspect I would like to point out is the focus of the technical leadership team on providing growth opportunities to each.

Cons

On the negative front, office facilities which are feasible for the more prominent corporations are not possible for them like cab facility, in-house cafeteria, etc., but they have chosen an excellent location for their office to compensate for these factors.

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