Equip Reviews

3.3

53% would recommend to a friend

(144 total reviews)
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Kristina Saffran

68% approve of CEO

58% positive business outlook

Equip has an employee rating of 3.3 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equip employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

144 reviews
1.0
14 Jul 2023

Unacceptable Working Conditions

Recommend
CEO approval
Business outlook

Pros

Remote work Work from home

Cons

Now that I’ve been gone from Equip for enough time to start to make sense of my experience, I can say I’ve never worked at a job that has caused so much burn out in my life. Working at Equip drained me so deeply both personally and professionally. Equip had me carrying a caseload that was completely unreasonable while continuing to expect me to attend numerous meetings and trainings every week. The schedule I was working didn’t leave time for me to take care of myself between my sessions and meetings. The company allows and encourages the use of 15 minute and 30 minute sessions, leading to often having upwards of 10 sessions or more per day on top of meetings. There was not adequate time for administrative work. Beyond the workload that is absolutely unrealistic, leaving the culture of the company is something that left me processing what happened to me. It felt very toxic and leaving felt similar to leaving a fundamentalist religion. Equip leadership is rigid and consistently express a belief that FBT is the one and only right way to save people from an eating disorder. It feels like they are obsessed with their image and with being the best. They train their therapists to strictly adhere to the FBT model and it feels like thinking outside of the box is discouraged. Challenging their views or seeking or sharing information that is not “Equip Approved” (yes that is a term that was used FREQUENTLY) leads to conflicts. They are so obsessed with evidence based treatment that I was told I can’t use any techniques that are not backed by a clinical randomized control trial. Unfortunately for most humans who are seeking help from a therapist, their life doesn’t exist in a laboratory. It does not seem that Equip values the human element more than they view their clients and staff as numbers and statistics. I have so many concerns about the motives and ethics of this company and the people leading it. I was expected to practice therapy in states that I was not licensed in. People in high positions seem to be title seeking and obsessed with moving up the ladder of success. Being obsessed with your self image and thinking you are the smartest person in the room will get you far in this company. The research they do is self funded so there is clear motivation to have the most impressive numbers to share with investors and market their product. Which at the bottoms line is what therapy at equip is. It’s a product. It’s a way for these leaders to make money and gain professional clout. This company is not about the clients it’s about money and ego, and to this venture capitalist machine the clients and therapist are collateral damage and a means to the end.

1.0
1 May 2024

Absolutely toxic

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is pretty decent.

Cons

You’re a salary employee but they’d like to dictate every moment of your day as if you’re hourly and that’s weird behavior when in a remote environment. Management is NOT open to feedback. There’s a weird a cutout of segregation of teams, you’d think it would be a one mission, one team environment and it’s very much not. Everyone has complained about burnout and instead of addressing that they’ve rolled out a new policy to prevent people from working a second job. Heaven forbid they take responsibility for their faults when it’s easier to blame employees. They do not abide by any of their values, they’re just cute little words on their website to impress patients. I wonder how patients would feel if they knew a a large number of equip employees have developed disordered eating patterns due to overworking in the name of production and skipping most meals. I wonder how patients would feel knowing that equip employees are receiving mental health treatment and being placed on antidepressants to be able to get through a workday with equip.

1.0
25 Jul 2024

I would never recommend.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

remote if that is what you are looking for

Cons

In the early years it was great. Now, many current employees speculate Equip was bought out by investors because of how terrible it has become. They claim to encourage speaking up about concerns but many people have coincidently abruptly been fired after doing so. Speaking of, families have at times had 3+ therapists in their time at Equip due to turnover causing so much distress to families that the next provider has to clean up. They discourage discharging any patients including those that are inappropriate for virtual care. Caseloads ranging from somewhere around 36-150 (150!!) depending on provider type, which is transparency you deserve to know going into it. Patient facing hours can end up over 26/wk, again transparency you deserve. Some supervisors have zero prior work experience at all let alone ED tx experience. Many of the providers with lived ED histories, that they claim set Equip apart from the rest, are made to work back to back appointments for hours on end with no breaks for meals or snacks, and I personally have been told that leadership was informed in person that many of their recoveries have been impacted. I often wonder if the cofounders are aware of what things are like at the employee level. If they are, what a disappointment. If they aren't aware, that is a failure as well.

Viewing 1 - 3 of 144 Reviews

Glassdoor has 147 Equip reviews submitted anonymously by Equip employees. Read employee reviews and ratings on Glassdoor to decide if Equip is right for you.