Does Encore Capital Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Encore Capital Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Encore Capital Group. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Encore Capital Group?

76% of Encore Capital Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Encore Capital Group 3.8 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Encore Capital Group?

Account Manager (134) , Legal Specialist (29) , Group Manager (25) , Process Expert (22) , Manager (20) , Resident Expert (20) , Senior Data Analyst (7) , Senior Manager (7) , Accounts Manager (6) , Debt Collector (6) , Software Engineer (6) , Business Analyst (5) , Operations Manager (5) , Senior Software Engineer (5) , Analyst (4)

What are the pros of working at Encore Capital Group according to real employee reviews?

"Work life balance is good" ((in 58 reviews)); "Great people and supportive." ((in 37 reviews)); "Great culture and value oriented." ((in 33 reviews)); "good incentives and rewards" ((in 24 reviews)); "Good work culture and ethic" ((in 22 reviews))

What are the cons of working at Encore Capital Group according to real employee reviews?

"Bad management and very biased" ((in 48 reviews)); "Salary is low and could be more" ((in 30 reviews)); "Sometimes the Managers and the higher level is too bad" ((in 18 reviews)); "Low pay" ((in 15 reviews)); "supportive, experienced senior management." ((in 11 reviews))

What are employees saying about Encore Capital Group redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Encore Capital Group redundancy and their outlook for job security at Encore Capital Group in 2026.

Encore Capital Group Reviews

4.0

76% would recommend to a friend

(741 total reviews)

Ashish Masih

84% approve of CEO

73% positive business outlook

Encore Capital Group has an employee rating of 4.0 out of 5 stars, based on 741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Encore Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

741 reviews

5.0

10 Jun 2026

An EXCEPTIONAL place to work!

Vp

Recommend

CEO approval

Business outlook

Pros

Culture is amazing! Very caring and empathetic. Having record years and impressive growth potential. CEO and ELT are doing all the right things to grow the business.

Cons

Could reduce the number of meetings.

Encore Capital Group Response

1w

Thank you for taking the time to share your experience. We’re glad to hear our culture, leadership, and growth are resonating with you and contributing to a positive employee experience at Encore Capital Group. We appreciate your perspective and are grateful to have you as part of the team.

5.0

25 Mar 2026

Good pay but limited compensation growth

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good pay overall and quality of life.

Cons

Not a lot of compensation or pay.

Encore Capital Group Response

2mo

Thank you for taking the time to share your experience. We’re glad to hear you valued the overall pay and quality of life during your time with Encore Capital Group. We also appreciate your perspective on compensation and how it fits within our broader total rewards framework. We wish you continued success moving forward.

5.0

20 Feb 2026

Very good company to work with

Deputy manager

Recommend

CEO approval

Business outlook

Pros

Good work and work life balance.. good people across all teams

Cons

Compensation must increase but still decent

Encore Capital Group Response

2mo

Thank you for sharing your experience. We’re pleased to hear you’ve found Encore Capital Group to be a supportive workplace with strong collaboration and work–life balance across teams. We’re grateful for your continued contributions and recommendation.

Viewing 1 - 3 of 741 Reviews

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Jobs at Encore Capital Group