Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      withinUs

      Engaged employer

      withinUs reviews

      rewarding experience - Customer Experience Manager withinUs Employee Review

      5.0
      16 May 2025
      Customer experience manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Working at this company has been an incredibly rewarding experience. The people here are truly what make it special—supportive, driven, and always willing to lend a hand. The collaborative environment encourages open communication and creative problem-solving, making every project feel like a team effort. One of the things I value most is the ability to have a voice. New ideas are not only welcomed, but they’re also taken seriously, and it’s empowering to know that you can help spark real change within the organization. The hands-on nature of the work has given me the opportunity to grow, learn, and take ownership in meaningful ways.

      Cons

      As the company continues to grow at a fast pace, one area for continued improvement is ensuring that processes and communication channels scale accordingly.

      avatar
      withinUs Response
      1y
      Thank you for sharing your feedback and for your dedication over the past 9 years. It’s been rewarding to see the growth of team members, especially those who have been with us for over four years. Your development in leadership and communication has been key in building a culture of trust. As the company continues to grow, we’re committed to providing opportunities for everyone to learn and develop alongside the business. We genuinely appreciate your feedback on scaling processes and communication, as you know, this is an area we are actively working on. We're collaborating closely with our senior leadership team and advisors to develop practical solutions that will help us navigate growth effectively and meet the demands of our expanding business. Your input plays a key role in helping us improve, and we’re committed to taking meaningful steps to enhance these areas. Thank you once again for your dedication and for being such an integral part of our team over the years.

      Explore other reviews about withinUs

      4.0
      7 Oct 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I really enjoyed my time with the company. The team worked well together – it was a fast-paced work environment, which I liked. Management/CEO planned a lot of fun events – celebrating birthdays – employee lunches, etc. Met with managers or CEO as needed if I had questions and felt heard and supported. I loved having dogs in the office - I liked the fully stocked kitchen – I liked the friendly team - I liked all the benefits and perks – you even get your birthday off with pay!

      Cons

      COVID made things more challenging as the team was unable to work as closely as it did before COVID. Communication was more difficult during COVID with certain employees having to work from home.

      4
      1.0
      11 Nov 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Thankful I was able to leave

      Cons

      The organization is an awful place to work. The Careers page falsely represents the authentic withinus experience. While in the interview process you will likely experience odd interview times (evening/weekends) and interview length with the CEO. At least 2 hours each time. Once offered a role you will be presented with unlawful agreements. The first few days will seem nice, but once you are there for a minute you will notice the disfunction and toxicity. Any role within the organization does not provide anyone with promised career progression. Highly recommend this company if you want commit career suicide.

      7
      See reviews by: Helpful|Rating|Date|All
      Related searches: withinUs jobs | withinUs salaries | withinUs benefits | withinUs interviews
      withinUs reviewswithinUs Customer Experience Manager reviewswithinUs review