5.0
18 Feb 2017
Anonymous employee
Former employee, more than 3 years
Detroit, MI
Recommend
CEO approval
Business outlook
Pros
theITSupportCenter knows their client needs, has a terrific reputation for delivering world class support and gets great feedback from end-users daily that makes for strong client retention.
Cons
IT prospects change their vision & plans frequently. Sales that "in the bag" can stall at the last minute due to changes in client IT leadership. These are long term, complicated sales and you need the ability to work with all aspects of a large organization.