Pros
Free monthly services; the tasks are overall simple.
Cons
The founder has no idea how a business works - she is someone who went to school for business and in her head has an idea of how she wants it to work, but no understanding how businesses in the real world actually function. I wish I would have read Glassdoor before accepting an offer. The founder is a narcissist, the company is entirely focused on her - not her vision, her-states that she wants feedback and when she receives it, will reject and call it criticism. There are people of different levels from associates to upper management that give feedback on how their previous companies would do things and the founder immediately rejects saying that’s not how a nail salon works (simple systems for training that most service/retail type settings use). There is this portrayal of being non-toxic and empathetic, however for a company that has been around for 7+ years, the culture is unfortunately established by the founder who is a micromanager and won’t let anyone do their jobs. The culture is extremely toxic. The founder is way too involved and if she actually wants to see her vision be successful, she needs to completely leave and trust the people she’s hired. The founder treats the front-desk team wildly different from the nail techs - she believes in giving chances for a front desk manager but will scream at and fire a nail tech when her feelings are hurt. The founder has no concept of professionalism, but will gaslight and be extremely condescending to employees blatantly in front of other employees or customers. All FT employees are expected to work 6 days. The founder will emphasize wellness and work/life balance in the interview, but it won’t be given. So many compliance violations as well, there is no HR though because the founder doesn’t think this important even when it’s been explained it’s to protect her as the company has MANY labor violations. The founder only knows how small, local nail salons work, she has no concept of a chain let alone laws to comply with. When health benefits have been brought up to eventually offer if the company grow, even 401k, the founder believes the employees don’t want these things and that buying them lunch for working holidays is what they want. Tldr; the founder is toxic, has no understanding how to run a business.