company review - Customer Service Representative redCONTACT Employee Review

3.0
16 Oct 2024
Recommend
CEO approval
Business outlook

Pros

all colleagues are very helpful, and they are all happening

Cons

Management doesn’t want to listen to employees or understand the issues they face. The boss frequently uses inappropriate language. I'm tired of hearing complaints from customers, but even more exhausted by the boss constantly making things worse

Explore other reviews about redCONTACT

4.0
18 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Very calm, good benefits for the pay, good environment

Cons

Low pay even with allowance but okay lorr with the jobscope

5.0
1 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good teammates Good commission Flexible when achieved target/personal kpi

Cons

High kpi and a lot of indian coworkers no benefits to contract staff

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