Food for thought - Product Manager nCino Employee Review

3.0
30 Jan 2024
Recommend
CEO approval
Business outlook

Pros

I was hired remotely and was expected to be on site every two months, or so. It was a great, chill and kind working environment. I felt very supported by my teammates. The Wilmington lifestyle is something else - you can suft in the morning and roll into the office around 9:30/10am.

Cons

Then the layoffs came and ruined it all. nCino brought everyone to the office 5 days a week and laid off most if not all remote employees. The sweet culture talk took a walk.. and the pink bubble burst. Come to think of it, there were some signs of the actual management mindset towards the business and it people, with CEO often saying "I", "ME", "MY company" in his all hands talks. Then there were the company parties with the executives flaunting their classic cars in front of the headquarters. All that aside, going back to business and the products: it's time to start collecting data and making data-informed decisions. To my surprise, the employees at the company build digital solutions without any solid market research or data available to them. nCino does not have any usage data on their products either. For a company that sells an analytics product (nIQ), that's pretty bad. Last but not least, maybe it's a Wilmington thing, but there is very little diversity at this company. To finish on a positive note, this feedback is provided to serve as constructive criticism. nCino has a great potential and can turn things around, if only they decide to listen to their employees.

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nCino Response
2y
Thank you for your post and we are sorry you weren't able to get to know the company better since you were not with us for a full year. At nCino, that short tenure is not the norm so we hope you have been able to find another opportunity where you are happy. Our alumni are important and we want them to find great opportunities when they leave us. One correction - at nCino we pride ourselves on having a vibrant talent attraction strategy of which, remote employees are a vital part. We are proud to say that we have over 400 remote employees in the United States alone who do not report into one of our brick and mortar locations. We love our remote employees and appreciate the value and expertise they bring to nCino! Thank you again for taking the time to share your thoughts and we wish you the very best in all your future endeavors!

Explore other reviews about nCino

5.0
27 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexibility is really good if you have a family.

Cons

I honestly don't have any cons except they don't really invest in continuing education like they used to. Especially for external certifications. They also made pretty big changes to the downside for health benefits at the beginning of the year.

4.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are the kindest, most intelligent people I've ever worked with. They are always willing to collaborate with existing teammates and to teach new hires. Mid-level management and directors are good people who care about their teams. Work/life balance is well-maintained and they are extremely flexible with WFH needs. Benefits are decent, and they actively encourage social events. Flex-Fridays mean most people WFH those days. nCino experience and certifications are coveted by Financial Institutions, and look great on resumes.

Cons

Pay is really low compared to other companies, and customers (banks) often recruit employees from nCino for 1.5 - 2x the salary. High-deductible insurance used to be provided for employees and their families, with the entire deductible covered via company-provided HSA contribution. This went away last year, which effectively cut pay for employees $2000 - $8000 depending on single/family insurance. Social culture and perks of being in-office are slowly fading away since the last CEO retired. Used to have happy hour on Fridays in Bitty & Beau's coffee shop on premises, and even the CEO would hang out with the troops. Used to have food trucks on-site often during the week. Used to have spontaneous Nerf-gun fights throughout the week, and the atmosphere was a lot more fun.

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