Do your research - Product Support Analyst mthree Employee Review

3.0
7 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Remote most of the time, they provide training.

Cons

They work you really hard for not a lot of money

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mthree Response
2y
Hello, I hope you are doing well. Are you referring to the full-time training we offer to candidates? We do pay candidates a stipend while in training, and this is before we receive any compensation from our clients. We believe in investing in our alumni before we place you into a role. The training helps to ensure you are prepared to join a client as we continue to support you while on the job. I would be happy to speak with you regarding your experience, but we’ve been lucky to have helped countless others start their career, and yes, preparing a recent graduate to join a large multi-national client requires hard work on both parts. We wish you the best of luck in your job search! I look forward to connecting with you regarding your experience. You can find my email address below. Warm Regards, Steve Ramos Talent Manager - US Tech Stramos@wileyedge.com

Explore other reviews about mthree

5.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good opportunity for recent graduates and early-career candidates Structured training helps build technical and professional skills Exposure to real client environments and workplace expectations Helpful for gaining industry experience when you do not have many other options Can boost confidence and improve communication in a professional setting

Cons

Client placement can vary a lot depending on business needs Role may not always align with your long-term career goals Full-time conversion is not always guaranteed Pay can feel lower compared to direct-hire roles Less control over where you are placed and what kind of work you do

3.0
25 Feb 2025
Recommend
CEO approval
Business outlook

Pros

During my time at mthree, the company underwent significant restructuring, including numerous layoffs and the transition of departing from Wiley. While there were challenges, the mission behind the Hire, Train, Deploy model was strong in theory and gave me a sense of purpose in helping applicants find opportunities. The North America Talent Acquisition team was the highlight of my experience—led by people who genuinely care about their work and the candidates they support. They are what make mthree so great.

Cons

I've witnessed upper management fail to support an employee after a client placed them in a difficult situation. The entire model of mthree is to provide support from beginning to end of the candidate journey. That experience made it clear to me that mthree was not a long-term fit. The sales department has unstable relationships with clients, which directly impacts the quality and consistency of work available to consultants. As a result, those who complete the 8-week training program often find themselves in uncertain positions once their training ends. Additionally, upward mobility is extremely limited due to the company's small size, making it necessary to look elsewhere for steady career growth.

1
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mthree Response
1y
Thank you for taking the time to share your experience at mthree. We appreciate your recognition of our mission and the impact of the Hire, Train, Deploy model in creating opportunities for early-career talent. It’s also wonderful to hear that the North America Talent Acquisition team made such a positive impression—our people are truly at the heart of what makes mthree great. We acknowledge that periods of transition, such as restructuring and leadership changes, can bring challenges. We remain committed to improving support for both employees and consultants throughout their journey with us. Your feedback on career progression and client relationships is valuable, and we continue to explore ways to strengthen these areas to ensure long-term stability and growth for our people. We truly appreciate your contributions during your time at mthree and wish you all the best in your next chapter. Thank you again for sharing your insights. Best regards, Steven Ramos NA Talent Manager Steven.Ramos@mthree.com
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