Loved the Team, Lost Trust in Leadership - Visual Merchandiser Team Lead lululemon Employee Review

3.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The team was genuinely the best part of working at lululemon. Very fun, collaborative environment on the floor, and I made friends I’ll have for life. Coworkers were supportive, creative, and great to work alongside day to day. The employee discount was also a huge perk at the time, especially when sale items were still discounted at 75% (this has since been removed). The brand itself is strong and visually inspiring.

Cons

There was a significant amount of internal politics, particularly at the management and district level. Our store manager was knowingly managing two stores at once for additional compensation while being fully aware that our location was scheduled to close. Despite this, an assistant manager was brought on with the promise of becoming a store manager, without transparency about the store’s future. This created false expectations and ultimately felt misleading and unfair to the team. The district manager appeared primarily focused on sales performance and protecting her bottom line, with little regard for employee well-being or long-term impact on the store team. Upper management overall seemed to prioritize profit and brand aesthetics over honesty, accountability, and employee investment.

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lululemon Response
4mo
Thank you for taking the time to share your experience with us. Connection and collaboration are incredibly important to us, and we love to hear that the relationships you built were a meaningful and positive part of your time at lululemon. We also appreciate your candid feedback around leadership and transparency. While store operations and business decisions can vary based on timing and location, we're always working to strengthen communication, accountability and how we support our teams through change. Feedback like this helps us continue evolving how we lead and care for our people. We wish you all the best in what's next and thank you for the contributions you made as part of the lululemon community.

Explore other reviews about lululemon

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

really good benefits, pay, and the clothes are good

Cons

so far so good im only starting

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

discounts, perks, benefits, and community events. I love my coworkers that aren’t in management.

Cons

lots of drama. I’ve been bullied and excluded by a handful of people, including managers. very much so the popular scene. tight scheduling. just updated policy. not many people are happy. have to abide by policy and no way around it for scheduling. dramatically less lenient with scheduling and expectations than when I started. very disappointed. seems they care more about the guest experience than the employee experience now.

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