No customers left - Order Taker kea Employee Review

1.0
21 Feb 2022
Recommend
CEO approval
Business outlook

Pros

There aren’t very many customers, if any left, so there isn’t much work to do. Lots of free time.

Cons

There aren’t any customers left so it’s kind of boring. I wish there were more customers like there used to be.

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kea Response
4y
Hey there, thank you for sharing your perspective. At kea, we’re constantly striving for ways to make work more fun and engaging–even when there’s a lull in order handling between deployments. It seems as though we could’ve provided some more clarity and done a better job of this for you. For some context on the slow-down: the reduction in the number of active customer calls being processed right now is actually in line with our revised 2022 strategy. We’re honing in on an improved product-market fit and doubling down on the precision of our automations so we can onboard brands even faster this year is all part of the plan! Rest assured we’ll be onboarding even more customers in the near future, and we hope you’ll consider re-joining the flock at that time. Thank you again for providing us with this feedback.

Explore other reviews about kea

5.0
16 Nov 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Impact, ownership, transparency, collaboration, amazing culture, opportunities to share ideas, and a great leadership team!

Cons

None that I can think of.

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