Think before joining - itsu [grocery] head office - Anonymous itsu Employee Review

2.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Opportunity to get involved in some great projects. Good for the CV. Free itsu lunch.

Cons

Talented people regularly do not pass their 6 month probation at itsu (grocery) - be aware of this before you think of joining. Even if you have been a star performer at previous roles, it is worth noting that there is no training or proper onboarding so trying to be great at your job is very challenging. Very poor processes - a lot of information exists inside someone's head, rather than on shared systems. Some managers are really great, others are not... no management training is available. Very high workload - feeling overwhelmed is the norm in this culture.

Explore other reviews about itsu

5.0
13 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Flexibility and work life balance and have more opportunities

Cons

Needs to review the pay and bonus other than that nothing else.

avatar
itsu Response
3y
Hello! Thank you so much for taking the time to review your employment experience. We wish you a great week. The its'us team
4.0
10 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Very good, can be very easy after the rush

Cons

Tiring, a lot of walking around

avatar
itsu Response
1y
Hello! Thank you so much for taking the time to review your employment experience. It's great to hear you are enjoying working at itsu! We wish you a great week! Arianna People Partner
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