Pros
Most of the time, I really do like working at iCIMS. I have a great team and manager, and I often work with very smart, capable, passionate, driven colleagues - who are good people with integrity. What I love about iCIMS the most is definitely the people. Employees find ways to have fun together with happy hours and sports leagues including basketball, softball, soccer, and probably others. The business is very results/metrics driven, but not so much that you can't let off steam by just hanging out at someone's desk or the cafeteria to unwind. Also, at least on the sales/marketing side, hard work and reaching your goals definitely gets rewarded and recognized. All this is great. However...
Cons
The best word I could use to describe iCIMS is chaotic. Internal processes are a mess due to being non-existent or not valued/enforced. Information from across departments and especially top down is messy, disorganized, and often hear-say, leaving me disoriented at the end of the day more often than not. Additionally, because important information is not communicated appropriately or timely, departments and even groups within the same department are often found doing double-work, or scrambling to pull a rabbit out of a hat. Yes, these things happen, but at what point are we allowed to say when enough is enough, and be able to actually hold senior management accountable without hearing “Oh yeah, forgot to tell you about that.” I’m actually astounded at the incompetence and complete lack of respect for their direct reports’ that some in a more senior level role are allowed to keep getting away with. Office politics, especially at the Director/C-level, are unbearable. Just let me do my work and let me do it well! Less interference, more value on employee input, would be amazing. Less shooting from the hip. Less projects that are assigned with no thought-out strategy. And please, customer success/professional services is understaffed and has been for a long long time. Do something! This is where most of the burn-out is, and probably the voices management hears the least. I really do like my job and most of my projects. But, the internal struggles, office politics, and lower than industry average pay, make it hard to see iCIMS as anything other than a stepping stone. I say this as someone who actually likes coming to work in the morning: the negative reviews are not from bitter fired employees with a chip on their should who have something to prove. They are legitimate struggles that, for the most part, speak truthfully. I think most of the “it’s just growing pains” reviews are coming from people who are still relatively new to the company and lapping up the Kool-Aid like dogs. But for veterans (which, at iCIMS, is someone who has only been there 2+ years), it’s starting to/has gone/already went sour. People are sick of the nonsense. And the company has a retention problem as a result.