Liked my direct manager - Helpdesk Technician goEmerchant Employee Review

3.0
7 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Nice learning experience in the industry, apps, support, and solutions to integrate with a vertical. Enjoyed my direct manager, helpful, supportive, held me accountable, helped me grow. Decent stepping stone.

Cons

More focused on keeping people part time to keep costs low than building a team.

Explore other reviews about goEmerchant

3.0
10 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You have the ability to work fairly freely without micromanaging, office is in a good location near many restaurants, stores, etc for running errands on lunch breaks, fairly laid back with accommodating appointments, etc

Cons

Not enough PTO days, disorganized management, poor communication, not much opportunity for growth, very rarely promote from within besides Tech Support, no emphasis on company culture or team building

2.0
20 Jul 2020
Recommend
CEO approval
Business outlook

Pros

- great pay for students starting at $15/hr and gradually goes up to around 17 - can do homework while working and very flexible work hours - tech support manager is awesome

Cons

- company has completely outdated tech and no innovation - upper management is rude and not friendly - career progression from tech support to a developer will leave you in a hole for quite sometime, if you want to be a developer go somewhere else but as a student stay for the good working conditions

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