A Growing Company - Key Holder francesca's Employee Review

5.0
13 Jan 2015
Recommend
CEO approval
Business outlook

Pros

The job is flexible with students in high school and college. Francesca's allows employees to have creative freedom in the boutiques while following company wide fashion trends. Each boutique has different merchandise, which makes styling mannequins and selling to guests easy, fun and unique. Because the boutiques are of such a small size, it is easy to create a clientele base with guests that you are able to get to know and recognize when they enter the boutique. There is a decent discount for employees: 30% (could be higher, but decent). The company tries to promote from within so moving up in the company is easy if the opportunity arises for employees.

Cons

Upper management (District Managers and Regional Directors) are rarely in sync with one another. A DM can tell a boutique to do one thing and then the RD will say something completely different. The upper management is incredibly out of touch with the way that the boutiques are run on a day to day basis, and therefore do not understand why stores do not make their day goals everyday, why KPIs are lower on one day than the last, etc.. District managers make a store visit maximum two times a month and with a company that is expanding and growing, there are many changes happening but no corporate representative in the boutique to guarantee that changes are made correctly, which hurts boutiques and makes managers feel alone and completely lost in what they are needed to do. Managers are also given many tasks to complete on a small time frame regularly. However, they are not granted additional pay roll to do so, resulting in tasks being nearly impossible to complete efficiently or on time.

Explore other reviews about francesca's

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I loved the flexibility of my boss scheduling me according to free time with my college work.

Cons

I felt like it was a very serious job and sometime my boss would make me go up to guests and keep askign them questions right when they walk in the door.

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling, creative freedom, comprehensive training, and fun team dynamics, effective local/regional leadership, fair compensation and ample opportunities for bonuses

Cons

Inconsistent corporate leadership and messaging

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