Under paid, Unclear expectations, poor work environment - Boutique Manager francesca's Employee Review

1.0
11 Oct 2013
Recommend
CEO approval
Business outlook

Pros

Decent discount, small stores that are enjoyable to work in, great customers.

Cons

Disorganized management, unclear expectations, upper management unable to properly manage, visuals are expected to be done without direction, inexperienced company overall. The company is under performing after a "re-imagine" where the culture of the company became more "edgy" and Forever 21 like. The upper management structure changed, and all of the area managers/ regional directors became soulless, mindless drones. It became unbearable to go to work over the last 4 months as a direct results. The company does not provide plan-o-grams like every other clothing retailer, but expects the stores to regularly have perfect/edgy displays that the teams have to come up with. There are few payroll hours, days are packed with customer service, cleaning, organizing, dealing with shipment, and completely re-doing the entire store day after day, all alone because there aren't hours to pay anyone else to help. Pay is poor- I made more when I was 18 as an Assistant Manager at Starbucks.

Explore other reviews about francesca's

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I loved the flexibility of my boss scheduling me according to free time with my college work.

Cons

I felt like it was a very serious job and sometime my boss would make me go up to guests and keep askign them questions right when they walk in the door.

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling, creative freedom, comprehensive training, and fun team dynamics, effective local/regional leadership, fair compensation and ample opportunities for bonuses

Cons

Inconsistent corporate leadership and messaging

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