I have been here less then a month, and already I am trying to find a new job - Tech Support ecobee Employee Review

1.0
12 Sept 2016
Recommend
CEO approval
Business outlook

Pros

location is good free food near transit nothing else

Cons

you literally have to ask to goto the bathroom - when it is busy it feels like a prison not nearly enough help for new people scheduling is awful always giving you more to do without asking if we are ready for more

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ecobee Response
9y
Hi there, were sorry to hear that it did not work out for you at ecobee. We understand that our cultural fit may not be for everyone. We value your feedback and are always working to make the onboarding of new employees a better experience. Training is ongoing and constantly improving to ensure new team members are equipped with the knowledge and tools to be successful. Andrew, Director of Support at ecobee

Explore other reviews about ecobee

5.0
4 Oct 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co-headquartered in Toronto and Leeds - very cosmopolitan with a high emphasis on DEI.

Cons

Tech company means people love ALLLLL the software. Information and resources are scattered across numerous platforms, which can be pretty frustrating.

1
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ecobee Response
2y
Hello, thank you for providing this feedback. We are so glad you liked the Toronto HQ & Leeds HQ (we agree, they're pretty great!) and felt the emphasis we put on DEI (this really matters to us). We appreciate your feedback regarding resource management and it is something we will think about going forward. Thanks again for your review and helping to make ecobee great!
5.0
18 Mar 2019
Recommend
CEO approval
Business outlook

Pros

ecobee is a great place to work because of the fantastic culture that exists here. Thanks to transparency from our CEO down, there are multiple teams helping support me in my role and hit my goals. Because there are so many intelligent, driven and willing people, we are able to work together to exceed goals and focus on what is important to our shared success. Many suggestions and support can be given because of it is known by everyone what you are working on and striving for. It also allows for frank conversations about what we can't work on because it would create misalignment with our goals. I am excited to be a part of a company that is constantly innovating, helping the planet, and looking to win in the market. Great time to be an ecopeep!

Cons

Too many great ideas and not enough resources to bring them all to life!

1
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ecobee Response
7y
Hello, thank you for taking the time to post your feedback, it is great to hear that you are enjoying your time at ecobee! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
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