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      Dysfunction - Account Manager eScreen Employee Review

      2.0
      16 Jan 2023
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Free Covid Tests for employees

      Cons

      Poor training, low oversight, understaffed, lack of support prevents employees from having any resources to provide clients with necessary information. Very poor communication. No cooperation between departments. The customer is the lowest priority.

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      5.0
      23 Feb 2022
      National accounts manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The teams that you work with, and leadership.

      Cons

      There seems to be a lot of change in the industry as a whole.

      2.0
      31 May 2022
      National account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The new benefits with Abbott are cool! 10 paid holidays and fully paid for healthcare

      Cons

      Overwork. Embarrassingly underpaid - the average CSM base salary is $75k. At eScreen you make $45-50k base salary for the same work. EXTREMELY OVERWORKED. You will drown in work. Going on vacation is scary because you may come back to a pile of work just left for you because there’s little to no support. Management does not do a good job at advocating for their employees. No bonuses structure because they don’t create KPIs or Metrics that you can be paid for when it comes to retention/renewal/upsell of clients

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