Pros
1. Can take same day pto 2. VTO 3. Great company benefits 4. Quarterly bonuses 5. management that actually care about you
Cons
1. Working with different departments (other reps purposely disconnect calls 2. Customer Service determines your bonuses and raises. I listed this as a con because a customer will give you a bad score simply because they don't agree with company policy 3. eBay has made receive changes to their company policy that has made it extremely difficult to customers to sell or get paid on eBay. The changes were made when I was employed there and it made it extremely difficult to work there because almost every customer I spoke with was upset. They are losing business left and right because of these changes. Theses changes also makes it easy for buyers to scam the sellers with their embg/dispute policies. There are groups, blogs about this.