This could be a great place to work, but like all support centers there is limited potential for employees. - Customer Service Representative eBay Employee Review

3.0
3 Feb 2010
Recommend
CEO approval
Business outlook

Pros

Good environment to work in. Very smart co-workers

Cons

good raises are very hard to come by. a lot of lateral position changes. Not a lot of incentive to improve

Explore other reviews about eBay

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is equivalent to winning the lottery for a dream job.

Cons

Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

Cons

Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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