An Internet Innovator - Marketing eBags Employee Review

5.0
29 Oct 2008
Recommend
CEO approval
Business outlook

Pros

Working for a winner is what I liked about eBags. eBags record speaks for itself. Over nine years, it grew from nothing to about $100 million in revenues on very little money. It became consistently profitable in 2002. During a time when so many heavily funded e-retailers and Internet startups went bankrupt (Webvan, PlantRX, Boo.com, MVP.com -- you name it), eBags thrived. It never had to go back to the well for new financing, preserving all the stock option value for past and current employees. Sure, eBags made a few mistakes, but it also pulled the plug fast on ideas when they didn't work. Some of the real innovations eBags propelled, which I think are notable include: first to do drop ship in bags, one of the first five e-retailers to capture consumer written product reviews, one of the first to manage promo emails, one of the first to do an inhouse photo studio, one of the first to do video within a retail environment. The company was very nimble and capable of moving from one marketing trend to another, as spam filters came up, Google overtook Yahoo, and other gyrations rocked the online world.

Cons

You need to be able to roll with the punches if you work at eBags. Internet trends change fast, and you need to be able to adapt to them. SEO changes. Google algorythms change. You just need to be an open minded thinker.

Explore other reviews about eBags

5.0
27 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Was great working at eBags

Cons

Cons: covid shut down the travel industry.

3.0
2 May 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-New technologies are being implemented (cloud architecture, microservices...) -Microsoft centered so you won't be fighting to find open source solutions. -Decent benefits. -Summer hours (every other Friday is a half-day). -Bring your dog to work on Friday. -Happy hours every Friday. -Really cool people to work with. -Food trucks in the summer. -Competitive Pay. -Good work/life balance. Most people leave their jobs at the office. -Everyone below management feels as if they are part of a team.

Cons

eBags used to be a company that was one of the best in the city for IT/Development jobs. Since some shifts in management and attrition, it has slowly been on a downward spiral. -Working from home is now frowned up. -Doctor or personal appointments must be scheduled outside of work hours. -Charts with the stats on working from home, sick time and being late to work are now part of the email rotation to the whole department. -I suspect there will be a requirement for clocking in and out for all employees in the near future. -The micromanagement has gotten way out of hand. Innovation and an entrepreneurial spirit no longer seem to be the driving force. If you have an opinion that doesn't align with the micromanagement style, you will be called out, belittled and lectured to the point where you just submit. -Attrition is becoming a problem. Most all can be traced back to the micromanagement. -The future under Samsonite is very iffy.

6
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