New owners coming soon - Hotel Manager citizenM Hotel Employee Review

4.0
8 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Great people and values, free nights

Cons

Changing company structure coming soon

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citizenM Hotel Response
10mo
Hello citizen, Thank you for taking the time to provide your insights into your experience at citizenM. We're so glad to hear you’ve felt the strength of our people and values — they really are the heart of what makes citizenM special. Our employee nights allow our teams to be mobile citizens and we are happy to hear that it has made its impact on you as well. Change, especially at a structural level, can bring both challenges and opportunities. We know this comes with uncertainty, but it also gives us a chance to pause, reflect, and realign with what truly matters — to our people, our values, and our purpose. As we move through this transition, we’re committed to listening, learning, and shaping a trajectory and future that’s more resilient and intentional. We look forward to navigating this change together with our teams and as we move through this - we hope to learn, grow, and continue to be a transformative hotel that puts our teams and our guests top of mind. Thank you so much for being a part of our citizenM journey and for the thoughtful feedback! We wish you continued success in your future endeavors. Cheers, citizen Holly

Explore other reviews about citizenM Hotel

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

The team was great and I learned a lot in my time there.

Cons

Not many cons, overall enjoyable.

3.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good Pay, Good Health insurance, they hire based off of personality so you end up with pretty great coworkers

Cons

Management can easily become toxic and spiteful with you.

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