Customer Care Representative - Customer Service Representative bp Employee Review

4.0
23 Nov 2018
Recommend
CEO approval
Business outlook

Pros

Good culture, strong bond between teammates, workload is doable as it's not a call centre, despite the busy periods.

Cons

People get selected internally for Team Management but not based on their leadership or people skills, but how long they've worked in the company. Open plan office was too busy and loud at times.

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5.0
24 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive team environment with good learning opportunities and exposure to large-scale projects. Compensation and benefits are competitive, and the company offers strong brand recognition and career development resources.

Cons

Decision-making can be slow due to layers of management, and processes sometimes feel overly bureaucratic. Workload and priorities can shift quickly, which may create stress depending on the team.

4.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Its nice to work here. Depending on the team its laid back.

Cons

Have been facing lay offs and frequent organizational changes.

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