Many opportunities, but use CS as a step for other departments. - Customer Account Team Leader bet365 Employee Review

3.0
13 Aug 2024
Recommend
CEO approval
Business outlook

Pros

It's a company that will give you lots of opportunities as they do have a very wide range of departments, growing in the company is accessible to everyone.

Cons

CS Management needs a lot of improvement, especially because they do tend to keep making false promises. When we ask for a written confirmation they deny it and comes with "But don't you trust me?" Not only me but several colleagues have been turned down on Managers false promises, some even involving arrangements for health issues. Also, it is more difficult to reach to CS Management than the Royal family. It happened with me some time ago where there was an update that would cause a system issue and I found the solution. I have sent an email to Management with my supervisor's authorisation explaining the problem and providing the solution, however, on the next day, I had several supervisors asking me why I have sent the email to the managers as an upper manager did not like it.

Explore other reviews about bet365

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, interesting job, good management

Cons

Have to work rotating weekends

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits were good. Training was helpful.

Cons

Micro management and not enough balance between break and doing the job. You only get two 10 minute breaks and a half hour lunch. And if you are late by one minute, you will hear about it. No work from home. You have to hide your badge when you leave which it felt odd.

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