Coders beware! Not really hired when you think you are. No work for current coders - Remote Coder arroHealth Employee Review

1.0
10 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Salary, benefits, flexible schedule. Sounds good but not worth the stress.

Cons

"hired" doesn't really mean hired. You are given 8 hours (yes you read that right EIGHT) hours to get up to speed or you are let go. They interview and "hire" dozens of coders at a time, spend money on a drug screen, background check, a week of training and are unwilling to work with you if you cannot maintain a ludicrous 90% accuracy after 16 charts. No telling how much this process is costing the company. All the while current employees are being put on hold due to no work. A word of advice to other coders who are interested in this company: Go through the training session and take it as a generously-paid lesson in HCC coding. Don't get your hopes up, though. If "management" allows you to continue on (oh thank you massa!!) you get to work in a stress filled environment where your work is picked apart constantly. Some coders are even working off the clock to meet production standards, up to 10 hours a day or more. I would like to thank Arro for letting me avoid this toxic work environment all together. Not worth the salary.

Explore other reviews about arroHealth

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great supervisors, flexible schedule, training

Cons

Unrealistic production requirements, low pay, no other cons

2.0
26 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the people in the office are incredibly kind, and supportive. I have never felt so welcomed by my co-workers in the number of offices that I've worked at. The casual work environment, and loose dress code are some of the reasons I can stand working here. My immediate supervisor has been one of the best people I've worked under, and even he has to essentially apologize for how terribly they treat us here.

Cons

The very low salaries. Comparatively in my field, the average income is $20/hr, and here they pay $12/hr. They take advantage of the limited job market to completely gouge everyone in my field just because they know it will take months to find another position at another company. The constant additions to my workload, by project management, and auditing are absolutely insane, and all for no compensation. The talks of a pay increase have fallen on deaf ears. Asking for a meeting to discuss this keeps getting met with constant emails postponing the meeting, just so they can sweep me under the rug and forget about me. In the end all I can say is that if you can put up with getting payed almost nothing for doing a crazy amount of work, but want a more casual work environment this company is for you. Bagels on Friday are still pretty great though.

7
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