Don't be fooled! Talk is cheap - Anonymous employee Zumper Employee Review

2.0
6 Aug 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Zumper is solving a problem that definitely exists. It's also one of the best solutions to that problem, and as a product/app, is superior to the others in its space. There are also some great people on the Zumper team, and the perks are really good, too. There's always a fully stocked kitchen, tons of snacks, fun outings and retreats, tons of branded clothing/backpacks/etc, and a decently large monthly wellness/commuter stipend.

Cons

- Arguably most importantly, the company is very set in its ways, so there isn't much room for a change agent to come in, share their expertise, and make an impact. New employees are encourage to conform to the system and processes that already exist, and there isn't much opportunity for professional growth. - Zumper is a boys' club. If you're not one of the original bros (which you won't be unless you joined the company 4+ years ago), you'll likely always feel partially like an outsider. While there is much "companywide talk" about being inclusive and respectful, this is not apparent at all on a day-to-day basis. If you're a female, you're expected to be cool and go along with all the jokes you hear. -Zumper has little to no respect for its partners and users; constantly speaking ill of them in the office. This also applies to former employees. -Many of the lower-tier employees are executing on the vast majority of the work, with a large amount of micromanagement and not much freedom to be creative/explore their field. They're also kept at the office for absurdly long hours and some don't even feel they have time to take a proper lunch break. -Marketing directors & managers, as well as other team leaders, have come and gone facing a clear struggle to prove the value of their initiatives to higher-ups who are pretty set in their ways and views of how the people they hire to do things should be doing them. Most of these people have been completely erased from the history of the company, and spoken badly of after they've left. - The people in leadership at Zumper are extremely business-minded and are very focused on their goal. I'm just not sure if their goal is to build the magical company they say they are going for, or to make large profits for themselves. -Similar to the environment of high school, there are many cliques who spend hours upon hours speaking badly of other employees, whether they're newer and not "part of it," a little different/socially awkward, or extremely dedicated to their work (how UNCOOL!). Also similar to high school, the retreats and outings are extremely boozy and have gotten out of control on many occasions. - If you're right out of college and looking to join a hot Silicon Valley startup with that Silicon Valley pay, then this isn't the company for you. There are little to no raises or promotions, despite the fact that this is constantly advertised as being common. There has also been talk internally about proudly paying young people less than market rate because the company vision is so strong that people take a pay cut. New grads: everything sounds good in interviews. Don't be sold short; you can make a lot more elsewhere.

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Zumper Response
7y
Thank you for your feedback. We're so sorry to hear of your negative experience at Zumper. We're conscious of diversity and the importance having an inclusive culture, and are working to become the best we can be in those and other areas as we continue to grow. In entering this next phase of the company's lifecycle, the management team is focused on being more strategic and communicative to build strong alignment between departments and team members. Your comments are taken seriously, and we're committed to evolving in a way that is meaningful to our team members, in addition to other stakeholders. Thanks again.

Explore other reviews about Zumper

5.0
26 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Mission driven. Remote flexibility. Collaborative team culture. Thoughtful benefits

Cons

Startup growing pains. Limited upward mobility.

3.0
25 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some very fun, talented people. Good benefits and work/life balance

Cons

Zumper is in a bad position. They're rapidly losing market share (and relevance) and have really no idea how they're gonna turn the ship around. They're very reactive, are constantly being outperformed and out-innovated, all while laying off the employees that could help them make a difference. They're pinning all of their hopes on being acquired, but after a year and a half of searching, they still have no buyers. At this point, I'd put my money on them going bankrupt. If you're thinking about accepting a job offer from there, be prepared to be looking for another job soon.

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