Great o uni students - Customer Service Zoos Victoria Employee Review

Good employee benefits Great salary

- Terrible management and middle management. - Complete lack of direction with regards to the future of the zoos. - Answer to everything is to put staff through a two hour course to tick boxes without actually addressing issues. - A GOVT organization that advertises as not for profit but begs millionaires for money any chance they get.

Nice physical environment to work. Lots of time outside.

The culture mirrors the university sector. There's a dedicated frontline workforce overshadowed by management with weak accountability and a hard-edged, often ruthless style. They bank on a constant queue of applicants as presenters to keep staff on insecure contracts with poor conditions and treat them as disposable. The result is exploitation and depleted morale.