Poor Company Structure - Sales Development Representative (SDR) ZoomInfo Employee Review

The base pay is average, commission is all about volume as $10 for inbound and $40 for outbound are relatively low. In addition, you are required to hit quota regardless of illness, vacation, or unexpected circumstances, and are subject to consequences or termination if not met. This company does not care about its employees as individuals. It sees numbers and numbers alone. The culture is shockingly bad, with constant competition, little-to-no incentives, and poor communication. You will never get a clear answer about what chooses c-suite is making and why, and although there are constant in-house surveys for employee satisfaction, positive changes are never made. Additionally, there are rounds of mass hiring followed by series of lay-offs that are always quietly covered up. There’s a constant in-house push asking employees to post positively about working for the company on Glassdoor and LinkedIn. There’s a constant take and inconsistent benefits. For example, in the 1.5 years worked there, I went from being salaried non-exempt with unlimited (open) PTO to hourly non-exempt with limited PTO. There was no reason explained, and it was announced 2 weeks before it went into affect. I was also hired on as full-time remote, but then was told 2 months later we’d be made to return to office part time. And then 1 month later, asked to return full time. The CEO, Henry Schuck, made it clear in meetings that he was fine with people leaving because they didn’t want to return to office (when he’s never in-office himself). Likely because the company is currently building a large office. The mid-level managers are often unhelpful, you can find yourself switching teams and motions month to month. Additionally some mid-level managers see little to no oversight and get paid off their SDR’s bookings with little to no oversight. This means while few managers are good, many are not, and contribute to the high-stress little-reward environment. To make it plain: no one WANTS to work there. They stay solely for the check. There is a culture of distrust amongst everyone, especially of higher ups and corporate decisions. Everyone is constantly afraid of lay-offs.