Disappointing chaos - Anonymous employee ZoomInfo Employee Review

2.0
19 Jul 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ZI tends to be a need to have, so you can sell it.

Cons

Many. 1) Mandatory return to office is terrible. In a "what have you done for me lately?" culture and no work/life balance, now they ask that we spend hours commuting and we can't get our work done in traffic 2) If you were hired remotely and want to keep that, you won't be considered for promotions if they can hire someone that goes into an office. I've seen this happen to my colleagues 3) None of your feedback will go anywhere. We don't provide manager reviews. They are free to behave poorly without consequences even if you go to HR

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ZoomInfo Response
2y
Thank you for leaving a response and are concerned with your experience to date. It’s true that our sales culture can be demanding but we are making great strides in our learning and developing offerings to ensure our employees thrive and can find a great work-life balance. And because we want to hear from our employees, like you, and understand what you need to be successful we recently launched the ZI Voice employee engagement survey (we hope you participated as your candid and anonymous feedback will be taken seriously) The insights will enable our Senior Leadership team to understand your views and take action.

Explore other reviews about ZoomInfo

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Get stuff done culture. Really increased the talent density over time. Good people who genuinely care. Forward thinking on AI - most companies are not there

Cons

Pace can cause whiplash - but a lot of it is market conditions and the need to adapt

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

Cons

At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

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ZoomInfo Response
1w
Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
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