ZI "Gets it" - Senior Director, Talent and Learning ZoomInfo Employee Review

5.0
16 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Career mobility, career development, leadership development, career acceleration, limitless opportunities. The culture is rich and thriving, the people are incredibly kind, hard-working, totally brilliant, and so inclusive of differences and ideas. It is a company where folks early in their career get access to the CEO and senior executives and feel their ideas are not only heard but acted on. The depth of talent and expertise is incomprehensible and the wholesale commitment to both clients and employees is exceptional and unmatched. The big players in the game (Salesforce, etc.) feel us nipping at their heels and the product is so exceptional it shows a veritable teflon to the volatility that plagues others in the SaaS space.

Cons

Every organization has them, ours are minimal. We're growing fast - that has 1,000 upsides but also some cons. Of these, the most prominent is that the organization is still creating processes; we are building systems as we go and that can sometimes be a little disorganized. But there are a team of professionals crushing this into submission. At the ned of the day, compare the cons at ZI to any competitor and there is absolutely no comparison.

Explore other reviews about ZoomInfo

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
5d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
5d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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